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Windows 7: Can't get adobe updater to find the internet


10 Oct 2009   #1

Windows 7 Ultimate 6.1.7600 Build 7600
 
 
Can't get adobe updater to find the internet

I have been running Adobe CS3 on the RC for months with no issues. Today I installed my Windows 7 Ultimate Signature Edition on to my computer. Installed CS3 no problem but when I went to update I got an error message that "Adobe Updater could not find an internet connection. Please check firewall and internet settings."

I have manually given the program access though all firewalls.
I have tried running without firewalls.
I have tried Repairing installation.
I have tried Uninstall, Run Adobe Cleaner, then reinstall.
I downloaded adobe reader just to test out the updater. No luck with that either.

I was able to manually download the updates with no isses.

Anyone else have this issue.

I know the Adobe forums have some similiar posts but must deal with IE7 and CS2.

I have tried to do my due dilligence.

My System SpecsSystem Spec
.

10 Oct 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jacen View Post
I have been running Adobe CS3 on the RC for months with no issues. Today I installed my Windows 7 Ultimate Signature Edition on to my computer. Installed CS3 no problem but when I went to update I got an error message that "Adobe Updater could not find an internet connection. Please check firewall and internet settings."

I have manually given the program access though all firewalls.
I have tried running without firewalls.
I have tried Repairing installation.
I have tried Uninstall, Run Adobe Cleaner, then reinstall.
I downloaded adobe reader just to test out the updater. No luck with that either.

I was able to manually download the updates with no isses.

Anyone else have this issue.

I know the Adobe forums have some similiar posts but must deal with IE7 and CS2.

I have tried to do my due dilligence.

Jacen

Just a thought out of left field. in IE>toold>internet Options>connections> there is a "auto detect" connections. some apps and browsers get hung u p by that try unchecking it

ken
My System SpecsSystem Spec
11 Oct 2009   #3

Windows 7 Ultimate 6.1.7600 Build 7600
 
 

I will check that out when I get home. I ran the problem report and noticed that adobe updater show a compatibility error. I am going to investigate that also.
My System SpecsSystem Spec
.


01 Nov 2009   #4

Windows 7 Ultimate 6.1.7600 Build 7600
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Jacen View Post
I have been running Adobe CS3 on the RC for months with no issues. Today I installed my Windows 7 Ultimate Signature Edition on to my computer. Installed CS3 no problem but when I went to update I got an error message that "Adobe Updater could not find an internet connection. Please check firewall and internet settings."

I have manually given the program access though all firewalls.
I have tried running without firewalls.
I have tried Repairing installation.
I have tried Uninstall, Run Adobe Cleaner, then reinstall.
I downloaded adobe reader just to test out the updater. No luck with that either.

I was able to manually download the updates with no isses.

Anyone else have this issue.

I know the Adobe forums have some similiar posts but must deal with IE7 and CS2.

I have tried to do my due dilligence.

Jacen

Just a thought out of left field. in IE>toold>internet Options>connections> there is a "auto detect" connections. some apps and browsers get hung u p by that try unchecking it

ken
I tried doing what you mentioned no luck.

Just as a further update I was able to install the Adobe on my laptop and the updater works no problem. I am running Windows Pro.

Back to my desktop. I downloaded adobe reader and tried running an update through adobe reader. The adobe reader updater connects and finds no available updates at this time.

I have tried copying the reader updater into the local files for Adobe and still no luck.

Anyone know of a good Adobe Cleaner that I can run that will delete all traces of Adobe products and then I will try to reinstall.
My System SpecsSystem Spec
04 Nov 2009   #5

Windows 7 Ultimate 6.1.7600 Build 7600
 
 
SOLVED!!!

I was able to get the updater working by disabling the virtual wifi.
My System SpecsSystem Spec
23 Feb 2011   #6

Windows 7 64 bit
 
 
Thank You!

Thanks for posting your fix. I am so glad to be rid of that error!
My System SpecsSystem Spec
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 Can't get adobe updater to find the internet




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