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Windows 7: Skype 6.3 Crashing

16 Apr 2013   #1
RitualJman

Windows 7 Pro 64-bit
 
 
Skype 6.3 Crashing

Hey Guys,

This is a problem with Skype, this problem started occurring when we updated to Skype 6.3. When we open the program it tells use that something has caused the program to stop responding and windows will now close the program. We don't use add-on software such as Messenger plus for Skype nothing, it's just Skype on it's own. We haven't found nothing that helped on online, We have reinstalled Skype, Not to sure what else we can do. Just a note if it means anything we have just reinstalled windows 7, Everything else works fine on the laptop. I am not to familiar with the way this program works behind the scene.

Thanks
RitualJman


My System SpecsSystem Spec
.
16 Apr 2013   #2
Dude

Windows 10 Pro X64
 
 

Hello RitualJman, how are you signing in, with a skype ID? Try browsing through the Skype forums they might have an answer for you.

Skype Forums
My System SpecsSystem Spec
16 Apr 2013   #3
RitualJman

Windows 7 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Dude View Post
Hello RitualJman, how are you signing in, with a skype ID? Try browsing through the Skype forums they might have an answer for you.

Skype Forums
I have found many things i was able to try in the Skype Forums and nothing has fixed it.

Thanks
RitualJman
My System SpecsSystem Spec
.

16 Apr 2013   #4
Dude

Windows 10 Pro X64
 
 

Okay, sometimes using an older version works, not sure if this is one you tried but thought it would be worth a look for you

Try to uninstall the currently installed version and install the older 6.1.0.129 version using this msi-installer:

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi

After installing this version, make sure to disable the Automatic updates:

Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

Source
My System SpecsSystem Spec
16 Apr 2013   #5
Roman5

Windows 7 HP x64 SP1
 
 

My System SpecsSystem Spec
16 Apr 2013   #6
Dude

Windows 10 Pro X64
 
 

Quote   Quote: Originally Posted by Roman5 View Post

Thanks Roman5, seems to be a common Skype issue lately

RitualJman,

download

After installing this version, make sure to disable the Automatic updates:

Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates
My System SpecsSystem Spec
16 Apr 2013   #7
Roman5

Windows 7 HP x64 SP1
 
 

Indeed. And thanks Dude for reminding me to turn auto updates off.
My System SpecsSystem Spec
19 Apr 2013   #8
RitualJman

Windows 7 Pro 64-bit
 
 

Thanks guy's this worked.

RitualJman
My System SpecsSystem Spec
19 Apr 2013   #9
Dude

Windows 10 Pro X64
 
 

Great, thanks for posting back and letting us know.
My System SpecsSystem Spec
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 Skype 6.3 Crashing




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