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Windows 7: My bluetooth doesn't work. bttray doesn't open.

10 May 2013   #1
Karstin1812

windows 7 home premium 64bit
 
 
My bluetooth doesn't work. bttray doesn't open.

Hello.
I am quite new here, but I've been wanting to get this problem solved for a long time, and I haven't seemed to get any answer.

So here's my problem:

I bought my Asus N53SV for around a year ago, and it worked great. But for some reason something changed.
When I try to open bluetooth, nothing happens. And when I want to connect anything using bluetooth, it doesn't work.

I tried to do this:
[windows] + r >bttray
But nothing opens up.

Please help!

Thank you,
Karstin


My System SpecsSystem Spec
.
12 May 2013   #2
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Karstin1812 View Post
Hello.
I am quite new here, but I've been wanting to get this problem solved for a long time, and I haven't seemed to get any answer.

So here's my problem:

I bought my Asus N53SV for around a year ago, and it worked great. But for some reason something changed.
When I try to open bluetooth, nothing happens. And when I want to connect anything using bluetooth, it doesn't work.

I tried to do this:
[windows] + r >bttray
But nothing opens up.

Please help!

Thank you,
Karstin
Hi Karstin,

Welcome to Seven Forums.

You would need to re-install Bluetooth software/driver for your system. Please check the link below for finding out the drivers:

ASUSTeK Computer Inc. -Support- Drivers and Download

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
12 May 2013   #3
Karstin1812

windows 7 home premium 64bit
 
 
Still not opening.

Quote   Quote: Originally Posted by SandeepP View Post
Quote   Quote: Originally Posted by Karstin1812 View Post
Hello.
I am quite new here, but I've been wanting to get this problem solved for a long time, and I haven't seemed to get any answer.

So here's my problem:

I bought my Asus N53SV for around a year ago, and it worked great. But for some reason something changed.
When I try to open bluetooth, nothing happens. And when I want to connect anything using bluetooth, it doesn't work.

I tried to do this:
[windows] + r >bttray
But nothing opens up.

Please help!

Thank you,
Karstin
Hi Karstin,

Welcome to Seven Forums.

You would need to re-install Bluetooth software/driver for your system. Please check the link below for finding out the drivers:

ASUSTeK Computer Inc. -Support- Drivers and Download

If you have any further queries, please feel free to contact us.

Hello.

Alright, I did this right now, but nothing seems to have happened.

I realised that there is something called "bluetooth-file transfer" and something else called "bluetooth suite"

Bluetooth suite is the program that came with the computer, and it used to be locked in my start tray.

But thank you for you help

Thank you,
Karstin.

PS. Now, when I type in "bttray" it says "windows couldn't find what you were looking for.
My System SpecsSystem Spec
.

13 May 2013   #4
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Karstin1812 View Post
Quote   Quote: Originally Posted by SandeepP View Post
Quote   Quote: Originally Posted by Karstin1812 View Post
Hello.
I am quite new here, but I've been wanting to get this problem solved for a long time, and I haven't seemed to get any answer.

So here's my problem:

I bought my Asus N53SV for around a year ago, and it worked great. But for some reason something changed.
When I try to open bluetooth, nothing happens. And when I want to connect anything using bluetooth, it doesn't work.

I tried to do this:
[windows] + r >bttray
But nothing opens up.

Please help!

Thank you,
Karstin
Hi Karstin,

Welcome to Seven Forums.

You would need to re-install Bluetooth software/driver for your system. Please check the link below for finding out the drivers:

ASUSTeK Computer Inc. -Support- Drivers and Download

If you have any further queries, please feel free to contact us.

Hello.

Alright, I did this right now, but nothing seems to have happened.

I realised that there is something called "bluetooth-file transfer" and something else called "bluetooth suite"

Bluetooth suite is the program that came with the computer, and it used to be locked in my start tray.

But thank you for you help

Thank you,
Karstin.

PS. Now, when I type in "bttray" it says "windows couldn't find what you were looking for.
Hi Karstin,

I believe you need to download the Bluetooth driver and software again on the system. You can check the link below for downloading software specific to your system:

ASUSTeK Computer Inc. -Support- Drivers and Download N53SV

Also, you can visit the link below which might be useful:

ASUSTeK Computer Inc. -Support- Troubleshooting N53SV

If you have any queries feel free to post.
My System SpecsSystem Spec
13 May 2013   #5
Karstin1812

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by SandeepP View Post
Quote   Quote: Originally Posted by Karstin1812 View Post
Quote   Quote: Originally Posted by SandeepP View Post

Hi Karstin,

Welcome to Seven Forums.

You would need to re-install Bluetooth software/driver for your system. Please check the link below for finding out the drivers:

ASUSTeK Computer Inc. -Support- Drivers and Download

If you have any further queries, please feel free to contact us.

Hello.

Alright, I did this right now, but nothing seems to have happened.

I realised that there is something called "bluetooth-file transfer" and something else called "bluetooth suite"

Bluetooth suite is the program that came with the computer, and it used to be locked in my start tray.

But thank you for you help

Thank you,
Karstin.

PS. Now, when I type in "bttray" it says "windows couldn't find what you were looking for.
Hi Karstin,

I believe you need to download the Bluetooth driver and software again on the system. You can check the link below for downloading software specific to your system:

ASUSTeK Computer Inc. -Support- Drivers and Download N53SV

Also, you can visit the link below which might be useful:

ASUSTeK Computer Inc. -Support- Troubleshooting N53SV

If you have any queries feel free to post.
Hello.

I am sorry, if I keep bothering you. But just to make sure I don't mess anything up on my computer, I have to ask if you want me to uninstall all the drivers here before re installing them.

I apparently have four drivers installed:

Windows driver package - (BTHUSB) *and then a calendar date*
and 3 of these:
windows driver package - broadcam bluetooth *a calendar date*

Thank you, and sorry for the disturbance.
-Karstin
My System SpecsSystem Spec
13 May 2013   #6
SandeepP

Winndows 7 32 bit
 
 

Hi Karstin,

Yes it would be advisable that you remove the existing drivers and then install the drivers/software from the website.

You can also visit ASUS forums as well on the link below:

ASUSTeK Computer Inc.-Forum-

Please feel free to to let us know if you have any queries.
My System SpecsSystem Spec
09 Jun 2013   #7
Karstin1812

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by SandeepP View Post
Hi Karstin,

Yes it would be advisable that you remove the existing drivers and then install the drivers/software from the website.

You can also visit ASUS forums as well on the link below:

ASUSTeK Computer Inc.-Forum-

Please feel free to to let us know if you have any queries.
Thank you, it finally worked!

I haven't had time to answer until now, because I've been busy. But thank you a lot!
My System SpecsSystem Spec
10 Jun 2013   #8
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Karstin1812 View Post
Quote   Quote: Originally Posted by SandeepP View Post
Hi Karstin,

Yes it would be advisable that you remove the existing drivers and then install the drivers/software from the website.

You can also visit ASUS forums as well on the link below:

ASUSTeK Computer Inc.-Forum-

Please feel free to to let us know if you have any queries.
Thank you, it finally worked!

I haven't had time to answer until now, because I've been busy. But thank you a lot!
Hi Karstin1812,

Its great to hear that it is working fine now. Thanks for taking out time to express your gratitude.

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
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 My bluetooth doesn't work. bttray doesn't open.




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