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Windows 7: Belarc Info

20 May 2013   #1

Windows 7 Professional X64
 
 
Belarc Info

I had to contact Asus re: MOBO info.
They asked for the serial # and I opened Belarc, but was told the info was incorrect.
I looked at original box and the # was indeed different.

Why the discrepancy?

Thanks, Paul




Attached Images
 
My System SpecsSystem Spec
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20 May 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Maybe it was a packaging error at the factory. Instead of putting mobo # "567" into the box labeled "567" it got put into the box labeled "345" by mistake. So even though your mobo's s/n (according to Belarc) is "567", Asus recorded it as "345" because that's what was on the box that got sent out.
My System SpecsSystem Spec
20 May 2013   #3

Windows 7 Professional X64
 
 

Have no idea what you are talking about.
The serial # from Belarc does not match what is on the box - which is correct.

What is 567 and 345?
My System SpecsSystem Spec
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26 May 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

He's saying that perhaps Asus had the wrong MB in the box. Their records show the serial# on the box as correct since that is what they recorded. However the MB inside the box did not match. 567 and 345 were just used as examples.

Sisoft Sandra will show the serial Number. Download and install, on the hardware tab, choose the Mainboard icon, give it some time to load

Download Sandra Lite 2013 SP3a (19.44) - FileHippo.com

A Guy
My System SpecsSystem Spec
26 May 2013   #5

Windows 7 Professional X64
 
 

Sandra also shows a different serial # (same s Belarc)

I contacted Belarc and they said the # is what is in the BIOS of MOBO. and to contact Asus about this discrepancy.

Waiting to hear back from them (looked in BIOS, but don't see serial #)


Attached Thumbnails
Belarc Info-sandra-pic-5-26-13.jpg  
My System SpecsSystem Spec
26 May 2013   #6

Win 7 Ultimate 64 bit
 
 

I used the System Information tab in AI Suite II to see what the serial number of my MOBO is and compared it to the one on the sticker on the box. They are also radically different; the one displayed in AI Suite is all numbers and the one on the box is a mix of different numbers and some letters. Odd that.
My System SpecsSystem Spec
26 May 2013   #7

Windows 7 Professional X64
 
 

Thanks for that - didn't know I could look in System Info on Asus Suite.
The # also is the same as Belarc and Sandra are reporting.
My System SpecsSystem Spec
26 May 2013   #8

Win 7 Ultimate 64 bit
 
 

I just posted a question on the ASUS tech forum for my MOBO asking about the discrepancy. I'll let you all know when I get a response (that forum doesn't exactly get a lot of activity).
My System SpecsSystem Spec
26 May 2013   #9

Windows 7 Professional X64
 
 

I posted there also - never got a response.

Hope you have more luck!!
My System SpecsSystem Spec
26 May 2013   #10

Win 7 Ultimate 64 bit
 
 

I just found a response to my query:

"The only way any application can display information is if it is programmed into hardware.. Asus does not program the mainboard serial number into the BIOS.. so all you see in 3rd party applications ia a placeholder."

It is curious two different 3rd party applications use the same "placeholder" as their own application. I've asked if others with my MOBO get the same results.
My System SpecsSystem Spec
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