Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Belarc Info

20 May 2013   #1
PSCO2007

Windows 7 Professional X64
 
 
Belarc Info

I had to contact Asus re: MOBO info.
They asked for the serial # and I opened Belarc, but was told the info was incorrect.
I looked at original box and the # was indeed different.

Why the discrepancy?

Thanks, Paul





Attached Images
 
My System SpecsSystem Spec
.

20 May 2013   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Maybe it was a packaging error at the factory. Instead of putting mobo # "567" into the box labeled "567" it got put into the box labeled "345" by mistake. So even though your mobo's s/n (according to Belarc) is "567", Asus recorded it as "345" because that's what was on the box that got sent out.
My System SpecsSystem Spec
20 May 2013   #3
PSCO2007

Windows 7 Professional X64
 
 

Have no idea what you are talking about.
The serial # from Belarc does not match what is on the box - which is correct.

What is 567 and 345?
My System SpecsSystem Spec
.


26 May 2013   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

He's saying that perhaps Asus had the wrong MB in the box. Their records show the serial# on the box as correct since that is what they recorded. However the MB inside the box did not match. 567 and 345 were just used as examples.

Sisoft Sandra will show the serial Number. Download and install, on the hardware tab, choose the Mainboard icon, give it some time to load

Download Sandra Lite 2013 SP3a (19.44) - FileHippo.com

A Guy
My System SpecsSystem Spec
26 May 2013   #5
PSCO2007

Windows 7 Professional X64
 
 

Sandra also shows a different serial # (same s Belarc)

I contacted Belarc and they said the # is what is in the BIOS of MOBO. and to contact Asus about this discrepancy.

Waiting to hear back from them (looked in BIOS, but don't see serial #)


Attached Thumbnails
-sandra-pic-5-26-13.jpg  
My System SpecsSystem Spec
26 May 2013   #6
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

I used the System Information tab in AI Suite II to see what the serial number of my MOBO is and compared it to the one on the sticker on the box. They are also radically different; the one displayed in AI Suite is all numbers and the one on the box is a mix of different numbers and some letters. Odd that.
My System SpecsSystem Spec
26 May 2013   #7
PSCO2007

Windows 7 Professional X64
 
 

Thanks for that - didn't know I could look in System Info on Asus Suite.
The # also is the same as Belarc and Sandra are reporting.
My System SpecsSystem Spec
26 May 2013   #8
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

I just posted a question on the ASUS tech forum for my MOBO asking about the discrepancy. I'll let you all know when I get a response (that forum doesn't exactly get a lot of activity).
My System SpecsSystem Spec
26 May 2013   #9
PSCO2007

Windows 7 Professional X64
 
 

I posted there also - never got a response.

Hope you have more luck!!
My System SpecsSystem Spec
26 May 2013   #10
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

I just found a response to my query:

"The only way any application can display information is if it is programmed into hardware.. Asus does not program the mainboard serial number into the BIOS.. so all you see in 3rd party applications ia a placeholder."

It is curious two different 3rd party applications use the same "placeholder" as their own application. I've asked if others with my MOBO get the same results.
My System SpecsSystem Spec
Reply

 Belarc Info




Thread Tools





Similar help and support threads
Thread Forum
Interpret Belarc Advisor report
I want to make sure I understand this. In Belarc Advisor report, under Software Licenses I get Microsoft - Windows 7 Professional (x64)XXXXX-OEM-XXXXXXX-XXXXX (Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX)e (I have replaced all the digits with X's.) My computer, purchased new six months ago, did...
Windows Updates & Activation
Belarc Installation Problem
I recently received my new desktop computer. It came with Windows 7 Ultimate installed on one of the 3 hard drives. The first thing I installed was Belarc Advisor. I did this so I would have a full inventory of my system. I have been using Belarc for many years. I downloaded Belarc onto another...
Software
belarc advisor
I have belarc advisor Installed on my windows seven os. Is this program trustworthy ??, also noticed that security updates were missing. "These security updates apply to this computer but are not currently installed (using Advisor definitions version 2013.8.30.1), according to the 08/27/2013...
System Security
Processor info is showing wrongly in system info after changing MB
Yesterday I bought a new mother board for my PC my Processor model is AMD Athlon II X3 440 Triple Core Processor, but after changing Mother Board in system information it's showing my Processor as AMD Phenom II 4 B40 four core processor. I don't know why it is showing like this. Is this dangerous...
Hardware & Devices
Belarc Advisor
Before I downloaded IE9 this report functioned. I tried to run it several times but no luck. Anyone else use this program Thanks
Software
Belarc Advisor
Windows Vista Home Premium. Installed Belarc Advisor. Upgraded to Windows 7. Anyone know why the Belarc Advisor states that I have Windows Vista?
Software

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App