Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: DirectX Installation Failed

31 May 2013   #1
tephen04

Windows 7 Ultimate 64-bit SP1
 
 
DirectX Installation Failed

Hello to everyone!

First, to all the moderators, I don't know if this is the right place where I will put this.. Please, move it if necessary. Thank you!

I have this DirectX installation problem where I cannot install any version of DirectX. I noticed it when I need to install DirectX 9 because it is needed by one of my installed application. When I tried to install the included DirectX file of that application, an

"An internal system error occured. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem."

showed. (Please refer to the attachments for these files)

I also tried to download DirectX 9, thinking that included file of the application may be damaged or something, but unfortunately, same error occured.

Please, help me if you have time. If additional info is needed, please let me know. Thank you to all who will help.

P.S. I have a Windows 7 Ultimate 64-bit OS installed with a DirectX 11 (as per DxDiag).




Attached Images
 
Attached Files
File Type: log DirectX.log (308.7 KB, 4 views)
File Type: log DXError.log (1.8 KB, 5 views)
My System SpecsSystem Spec
.

23 Jun 2013   #2
tephen04

Windows 7 Ultimate 64-bit SP1
 
 

Three weeks have passed but no response even one. I already do a clean install of Windows 7 and it fixed the issue. For those who will encounter such problem, sorry to say but reinstalling Windows will be the "worst but best" fix for you. But better not to encounter it, so good luck.
My System SpecsSystem Spec
23 Oct 2014   #3
mehmed

windwos 7 ultimate x64
 
 

I solved this by unable my antivirus protection for a while. I don't know why but it seemed to work though. Those who have this type of problem may try this too
My System SpecsSystem Spec
.


10 Mar 2015   #4
Micco070890

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by mehmed View Post
I solved this by unable my antivirus protection for a while. I don't know why but it seemed to work though. Those who have this type of problem may try this too
Worked for me too for some reason. Can't see why, but I really don't care since it helped Thanks
My System SpecsSystem Spec
Reply

 DirectX Installation Failed




Thread Tools





Similar help and support threads
Thread Forum
Bully: Scholarship Edition. Windows 7. "DirectX 9 Installation failed"
Someone, help me, please. :| I'm using the Inspiron one 19T. The touch screen computer, or whatever this is. I've checked and everything seems to be fine. I've DirectX 11 here. But whenever I try to install Bully, right after all the agreements and what-not, a pop-up comes and tells me that...
Gaming
directx installation error..
Hi, i was trying to instal directx and this message popped up saying" an internal error has occurred. Please refer to the Dxerror.log and directx.log file to determine the problem" please help!!
Software
DirectX hardware aceleration failed
Hello, have recently reinstalled windows 7 x64 and i guess that my directx got some problems. unable to start any game now. every time trying to lunch game, program gives different errors. now trying to start world of tanks and it saying: "Application has failed to start because DirectX...
Drivers
Failed DirectX Install, cannot reinstall
After a failed DirectX End User Runtime installation, I cannot reinstall due to the installer kindly informing me my copy is up to date. Charming, I know, but if I try and launch a game it will also kindly inform me that d3dx9_##.dll is missing. So, considering there's no uninstall option, what are...
Software
DirectX Web Installer failed?
Direct X web installer failed to install in windows 7 ultimate? "An internal system error occurred. Please refer to DXError.log and DirectX.log in your windows folder to determine the problem." I can't find these in my windows folder What was the reason of me trying to install the web installer...
Software
DirectX Installation Error
Hi, I was installing a game when i was asked to install the Direct X. Ok, the setup downloaded everything and when it was about to install the applications an error popped up: "A cabinet file necessary for installation cannot be trusted. Please verify the Cryptographic Services are enabled...
Software

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App