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Windows 7: Possible JAVA Error?, Cannot run any programs requiring JAVA?


06 Jun 2013   #1

Windows 7 Home Premium x64
 
 
Possible JAVA Error?, Cannot run any programs requiring JAVA?

Evening all, first post...

Hopefully someone could help,

Everything was working fine yesterday (05/06/2013) then when i turn on today (06/06/2013) i cannot run any applications that are running java.

For example, firefox uses JAVA, but when i start firefox, it crashes..... heres the error report:

Code:
apterDeviceID: 0x0de0
AdapterVendorID: 0x10de
Add-ons: amznUWL2%40amazon.com:1.10,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0,abb%40amazon.com:4.0
AvailablePageFile: 5799796736
AvailablePhysicalMemory: 6096318464
AvailableVirtualMemory: 3850571776
BuildID: 20130511120803
CrashTime: 1370546890
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1369500444
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0de0, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.18.13.1106
D2D? D2D- D3D10 Layers? D3D10 Layers- 
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 181
StartupTime: 1370546886
SystemMemoryUsePercentage: 28
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: https://www.google.co.uk/
Vendor: Mozilla
Version: 21.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : 
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 : 
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 : 
This report also contains technical information about the state of the application when it crashed.
Not sure if that means anything to anybody or not....

Ive tried installing previous Java versions with no success, tried all java troubleshooting, removed previous versions, checked for malware, virus scan, all clean. Cant for the life of me figure out what the hell has happened?

The likes of skype will not load up on boot either, perhaps using Java too... i cant quite understand...

Im not a huge fan of minecraft, but from time to time, i will go onto it, and that wont run either, when i press enter game, it gives me a black screen then says "Java Platform SE Binary is not responding", if that helps....

Any help at all is appreciated at all, at least i assume its java anyway, having to use Internet Exp for this .

Thanks in advance,

Mike.

My System SpecsSystem Spec
.

06 Jun 2013   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You may possibly have adware that you don't know about.

Download AdWareCleaner AdwCleaner Download to your desktop
1.Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
2.Click on Delete button.
3.Confirm each time with OK.
4.Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
My System SpecsSystem Spec
06 Jun 2013   #3

Windows 7 Home Premium x64
 
 

Think i have (had) alot of adware lol:

# AdwCleaner v2.301 - Logfile created 06/06/2013 at 21:37:03
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium (64 bits)
# User : Mike - MIKE-PC
# Boot Mode : Normal
# Running from : C:\Users\Mike\Downloads\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****
Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
File Deleted : C:\END
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Deleted : C:\Program Files (x86)\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\ExpressFiles
Folder Deleted : C:\ProgramData\APN
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\Browse22save
Folder Deleted : C:\ProgramData\InstallMate
Folder Deleted : C:\ProgramData\SoftSafe
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\Users\Admin\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Admin\AppData\LocalLow\AVG Secure Search
Folder Deleted : C:\Users\Mike\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Extensions\albghljhdjnjjjdlliglbikbeackhgef
Folder Deleted : C:\Users\Mike\AppData\Local\Zoom_Downloader
Folder Deleted : C:\Users\Mike\AppData\LocalLow\AVG Secure Search
Folder Deleted : C:\Users\Mike\AppData\Roaming\ExpressFiles
Folder Deleted : C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\e6pbgd6n.default\jetpack
***** [Registry] *****
Key Deleted : HKCU\Software\AppDataLow\SProtector
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\ExpressFiles
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\ExpressFiles
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\Software\SP Global
Key Deleted : HKLM\Software\SProtector
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16476
[OK] Registry is clean.
-\\ Mozilla Firefox v21.0 (en-US)
File : C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\e6pbgd6n.default\prefs.js
Deleted : user_pref("aol_toolbar.default.homepage.check", false);
Deleted : user_pref("aol_toolbar.default.search.check", false);
Deleted : user_pref("extensions.5159c5d53d8cf.scode", "(function(){try{if('aol.com,mail.google.com,premiumrepo[...]
Deleted : user_pref("extensions.5159c93c539e9.scode", "(function(){try{if('aol.com,mail.google.com,premiumrepo[...]
Deleted : user_pref("extensions.BabylonToolbar.prtkDS", 0);
Deleted : user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
Deleted : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Deleted : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Deleted : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Deleted : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Deleted : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
Deleted : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
Deleted : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
Deleted : user_pref("sweetim.toolbar.searchguard.enable", "");
File : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\s3fd7ezm.default\prefs.js
[OK] File is clean.
-\\ Google Chrome v [Unable to get version]
File : C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
*************************
AdwCleaner[R1].txt - [8428 octets] - [06/06/2013 21:35:38]
AdwCleaner[S1].txt - [8418 octets] - [06/06/2013 21:37:03]


Thanks for that, still firefox etc wont work though
My System SpecsSystem Spec
.


06 Jun 2013   #4

Windows 7 Home Premium x64
 
 

Oh and firefox runs with limited features in its own "safe mode" feature...
My System SpecsSystem Spec
06 Jun 2013   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Let's clean the temps. Download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
My System SpecsSystem Spec
06 Jun 2013   #6

Windows 7 Ultimate x86
 
 

you can use official java uninstall tool here : How do I remove Java from my Windows computer?
it will uninstall old versions of java makes the system clean for reinstalling with the latest version. i suggest before using this, you first manually uninstall every java that's already detected by control panels's program uninstaller, then use the above java tool to clean the remainings. after that, I'm sure installing the latest java will work just fine.
My System SpecsSystem Spec
06 Jun 2013   #7

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
Let's clean the temps. Download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Done that, seemed to clear out alot of stuff which is nice to get rid of, but didnt solve the problem. Thanks for the input so quickly though!
My System SpecsSystem Spec
06 Jun 2013   #8

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by problemshredder View Post
you can use official java uninstall tool here : How do I remove Java from my Windows computer?
it will uninstall old versions of java makes the system clean for reinstalling with the latest version. i suggest before using this, you first manually uninstall every java that's already detected by control panels's program uninstaller, then use the above java tool to clean the remainings. after that, I'm sure installing the latest java will work just fine.
Cant do that tonight, but might try doing that tomarrow when i get a chance. Thanks for that, its appreciated.
My System SpecsSystem Spec
06 Jun 2013   #9
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

OK, since things appeared to look like a good 'clean-up' to you...

Update Java:
  • Download the latest version of Java Runtime Environment (JRE) 7u 21.
    Java SE Downloads
  • Scroll over to the right (JRE)
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u21-windows-i586-p.exe to install the newest version.
My System SpecsSystem Spec
07 Jun 2013   #10

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
OK, since things appeared to look like a good 'clean-up' to you...


Update Java:
  • Download the latest version of Java Runtime Environment (JRE) 7u 21.
    Java SE Downloads
  • Scroll over to the right (JRE)
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u21-windows-i586-p.exe to install the newest version.
Me again,

done this, and seems to have installed nicely, but nothing that uses Java runs! Firefox still crashes, skype wont start.... I havent a clue whats wrong

Thanks for your input so far, i appreciate it.
My System SpecsSystem Spec
Reply

 Possible JAVA Error?, Cannot run any programs requiring JAVA?




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