Delete unwanted system folder [kuaiyong] help please!

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  1. win7beginner
    Posts : 16
    Windows 7 Premium 32-bit
       New #1

    Delete unwanted system folder [kuaiyong] help please!


    I installed this program called kuaiyong by some chinese developers for my friend's ipod. It created a system folder which i cannot delete or do anything else [shown in screenshots below]. I feel as though my laptop is contaminated and i want to get rid of it! I am only 14 years old and i want an easy solution. I have a Dell Latitude E4300 [laptop] running win7 32bit. Please no solutions with command line/safe boot/system restores as it is very tough for me. I would greatly appreciate any of you who could recommend an easy tutorial for me or any software that I can use.
    Thank you very much
    win7beginner
    Attached Thumbnails Attached Thumbnails Delete unwanted system folder [kuaiyong] help please!-screen1.png   Delete unwanted system folder [kuaiyong] help please!-screen2.png   Delete unwanted system folder [kuaiyong] help please!-screen3.png  
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Does the program have an uninstaller? If so, have you tried that?

    What about uninstalling using this?
    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
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  4. win7beginner
    Posts : 16
    Windows 7 Premium 32-bit
    Thread Starter
       New #3

    Golden said:
    Does the program have an uninstaller? If so, have you tried that?

    What about uninstalling using this?
    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
    I have uninstalled the software fully but the system folder still remains !
      My Computer
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  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #4

    Find the folder in C: - try delete it there.
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  7. win7beginner
    Posts : 16
    Windows 7 Premium 32-bit
    Thread Starter
       New #5

    I'm sorry but that doesn't work either!
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  8. win7beginner
    Posts : 16
    Windows 7 Premium 32-bit
    Thread Starter
       New #6

    Golden said:
    Find the folder in C: - try delete it there.
    Tried already....
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  10. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #7

    Error messages??? Try give a bit more feedback....my crystal ball is broken today.
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  11. win7beginner
    Posts : 16
    Windows 7 Premium 32-bit
    Thread Starter
       New #8

    No error messages of any sort, no delete option in right click menu, cannot drag into recycle bin. Thanks for all your help though.
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  12. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #9

    What is the path to the folder?
      My Computer
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  13. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #10

    Hi there ..... Still having problems ? ...... You might want to try Unlocker .... Make sure you use the 32 bit version
      My Computer
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