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Windows 7: Windows 7 Stops Start up and comand prompt window

11 Jun 2013   #1

Windows 7 32bit
Windows 7 Stops Start up and comand prompt window

I was recently hit by a bad virus and was able to remove however without some damage to my system. It is a Lenova ThinkPad laptop.

When my Windows 7 boots up to the sign in window, I am able to log in, the system starts up but stops at a command prompt window. I have to type in "explorer" then Windows starts, I close command window and all works fine.

I do not have access to my original Window 7 disks. How can I get past this?

Thanks in advance!

My System SpecsSystem Spec
11 Jun 2013   #2

Win7 Ultimate X64

Have you tried a sfc scan to check for corrupt system files
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
11 Jun 2013   #3

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

adacs welcome to SevenForums

Do you have a USB Flash Drive ?
My System SpecsSystem Spec

12 Jun 2013   #4

Windows 7 32bit

Pauly - Is that command done at the command prompt or a Microsoft app?

I do have a USB,
My System SpecsSystem Spec
12 Jun 2013   #5

Windows 7 32bit

Pauly - I found the link in the message and am following it now... THanks!
My System SpecsSystem Spec
12 Jun 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit


Try this

warning   Warning
You will need a USB FLASH DRIVE

Tip   Tip
Download the Tool from a non infected PC

Download Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64

Note   Note
Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select Repair Your Computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt

Select Command Prompt

In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter
Note   Note
Replace letter X with the drive letter of your flash drive.

Tip   Tip
Type the commands below to see what your letter is for the USB drive and press ENTER after each command

List volume
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec

 Windows 7 Stops Start up and comand prompt window

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