My user account shows up on desktop, except it's not the same name as my original user account. As far as I can tell, it has the exact same files as my user account. It looks like this:
It can not be renamed, not in this or safe mode, nor can it be deleted in either mode. Restore does not make any changes at this point. I have deleted all my restore points cause elsewhere it was suggested this could be malware and I had run couple programs trying to get rid of it and then trying to clean my computer but no help. This is very annoying because when I delete something in my user account, for instance in my download folder, it gets deleted but if I click system restore, it's back again!! At least that's how it was before I deleted all my restore points and I have not tried anything again but have a feeling same thing.
What do I see when I look into Computer/C:/Users? I see a plain looking folder named Roger (that's my user account and one that contains the same files as that duplicate "computer" one that shows up on desktop). This folder has a little lock icon at the bottom of it. I also see Public, and finally, Updateuser. So three folders. None have that user account icon on them, the little person thing. If I go to user accounts and family safety/user accounts, I see this:
So I don't know if that's the same as Roger, my user account, or if that's a different account. All this is confusing, I never created another account. I'm the admin on this computer and Roger account was the only one I was using. can you help me, I'm out of ideas?