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Windows 7: 3d max 2009 install issue

19 Oct 2009   #1
Antony

Win 7 64bit ultimate
 
 
3d max 2009 install issue

Been trying to install 3d max 2009 on the retail Win 7. Everytime it attempts to install backburner I get a message telling me that a program is running - in this case monitor.exe.
Ive done a search of my system and cant locate such a program so I assum its to do with the backburner. Unfortuantely I cant install 3d max itself because it attempts to install backburner first. Anyone no any cure for this?
The message comes up when backburner is attempting to check the resources before installing.


My System SpecsSystem Spec
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19 Oct 2009   #2
Antony

Win 7 64bit ultimate
 
 

No matter I found it in the processes. Now loading happily
My System SpecsSystem Spec
30 Nov 2009   #3
Zakkorn

Windows 7 Ultimate 64bit
 
 

Could you please tell me what did you do as I have exactly the same problem?

Thank you in advance.
My System SpecsSystem Spec
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01 Dec 2009   #4
Antony

Win 7 64bit ultimate
 
 

Yes - sure. alt+ctrl+del to bring up the task manager. Click on the processes tab and find the monitor.exe process. click on it then on the end process button.
Not sure why this should have been a problem in the first place but it worked for me
My System SpecsSystem Spec
01 Dec 2009   #5
rsvr85

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Antony View Post
Yes - sure. alt+ctrl+del to bring up the task manager. Click on the processes tab and find the monitor.exe process. click on it then on the end process button.
Not sure why this should have been a problem in the first place but it worked for me
Ctrl+Alt+Esc
My System SpecsSystem Spec
01 Dec 2009   #6
clunkfish

Windows 7 Enterprise x64
 
 

Quote   Quote: Originally Posted by rsvr85 View Post
Quote   Quote: Originally Posted by Antony View Post
Yes - sure. alt+ctrl+del to bring up the task manager. Click on the processes tab and find the monitor.exe process. click on it then on the end process button.
Not sure why this should have been a problem in the first place but it worked for me
Ctrl+Alt+Esc
Erm...Ctrl+Shift+Esc I think
My System SpecsSystem Spec
01 Dec 2009   #7
rsvr85

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by clunkfish View Post
Quote   Quote: Originally Posted by rsvr85 View Post
Quote   Quote: Originally Posted by Antony View Post
Yes - sure. alt+ctrl+del to bring up the task manager. Click on the processes tab and find the monitor.exe process. click on it then on the end process button.
Not sure why this should have been a problem in the first place but it worked for me
Ctrl+Alt+Esc
Erm...Ctrl+Shift+Esc I think
My System SpecsSystem Spec
02 Dec 2009   #8
Antony

Win 7 64bit ultimate
 
 

well what ever works - for me its ctrl+alt+del which brings up a short menu one of the items of course being the task manager
My System SpecsSystem Spec
02 Dec 2009   #9
Zakkorn

Windows 7 Ultimate 64bit
 
 

Thanks for your answer.

I also found through autodesk AREA forums that I have to turn off the Mental Ray satellite to make it install (for that kind of installation problem).

And it worked.

Thanks again though.
My System SpecsSystem Spec
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 3d max 2009 install issue




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