Nothing happens when I try to download a file from the internet.

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  1. jmo
    Posts : 37
    Windows 7 Home Premium 32bit
       #1

    Nothing happens when I try to download a file from the internet.


    I have the same problem as Amarti. I try to download something from the internet and the pop-up box will appear but it wont let me save to a file i choose and will let me run but after i click run it will download and then say run again, after I click that the screen disappears and nothing happens. If I save the file ill open it to where it was saved and it wont be there. I have an HP dv6 notebook with windows home premium 32 bit.

    I have recently unstalled programs and Im thinkin something could have happened during that process. Everything was fine before that. They were mostly games that I uninstalled. Anyone have any solutions before I wipe my drive. LOL.


    Thanks
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    On a working PC that could download . Download the two tools below save them on to a USB Flash Drive . Then on the other PC ( issued one ) run the programs one at a time

    Farbar Recovery Scan Tool


    32-bit Version OS Farbar Recovery Scan Tool <==== Download Link

    Drag the FRST.exe from the USB flash drive to your Desktop

    Right click on FRST.exe and choose

    When the tool opens click Yes on the disclaimer window .
    Press Scan button.


    Please upload both logs in your reply.(FRST.txt and Addition.txt)

    FRST.txt and Addition.txt will be on the Desktop

    Farbar Service Scanner

    Click here Farbar Service Scanner to DOWNLOAD

    Drag the FSS.exe from the USB flash drive onto your desktop

    Right click on FSS.exe select

    Place a check mark next to the following options

    • ⬜ Internet Services
    • ⬜ Windows Firewall
    • ⬜ System Restore
    • ⬜ Security Center
    • ⬜ Windows Update
    • ⬜ Windows Defender


    Press the Scan button

    Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

    Upload a File
    Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #3

    Were you able to download the two programs and save them to a USB Flash Drive ?
      My Computer


  4. jmo
    Posts : 37
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    Thanks for helping and for your patience sorry it took so long. I scanned it for you here are the .txt files it generated.
    Nothing happens when I try to download a file from the internet. Attached Files
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #5

    Open Notepad . Inside Notepad paste the highlighted text inside notepad


    start
    HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] ATTENTION! ====> ZeroAccess?
    HKCR\...409d6c4515e9\InprocServer32: [Default-shell32] C:\$Recycle.Bin\S-1-5-21-3520957804-4071531884-1904987459-1000\$98559587e7e64008a7119468de955914\n. ATTENTION! ====> ZeroAccess?
    ZeroAccess:
    C:\$Recycle.Bin\S-1-5-21-3520957804-4071531884-1904987459-1000\$98559587e7e64008a7119468de955914
    ZeroAccess:
    C:\$Recycle.Bin\S-1-5-18\$98559587e7e64008a7119468de955914
    C:\ProgramData\uninstaller.exe
    C:\Users\Justin\DCS_World_1.2.4.12913_186.exe
    DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
    end


    Click on File ====> Save As

    File Name : Fixlist.txt

    Save as type : All Files

    Location : Desktop

    Click on the [Save] button .

    Open FRST tool again from the Desktop and click on the [Fix] button . Once complete it will create a new log called Fixlog.txt . Upload the new log created in your reply . It should be on the desktop .

    Then run

    AdwCleaner

    Click here AdwCleaner

    Click on Download Now button

    Save to the Desktop

    Right-click on AdwCleaner.exe and choose

    Click on Delete and confirm the prompt.



    Your computer will be rebooted automatically. A text file will open after the restart.

    Upload the log : The log file is at C:\AdwCleaner[Sn].txt


    Download Junkware Removal Toolkit

    Click here Junkware Removal Tool to download

    Drag the JRT.exe from the Downloads folder to your Desktop

    Right click JRT.exe and choose

    Once done upload the JRT.txt file

    Services Repair download below

    Services Repair Tool

    When done . Drag the file to your desktop

    Right click on ServicesRepair.exe choose

    Click on Yes or Continue . Once the tool has completed it will ask you to restart . Please restart the PC .

    Then rerun FSS.exe and upload the new FSS.txt log
      My Computer


  6. jmo
    Posts : 37
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    Holy you are a genius. I got adware to download without having to use a flash drive. Thank you I will continue just to make sure but I think its starting to come back to life. LOL.
    Nothing happens when I try to download a file from the internet. Attached Files
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #7

    You accidentally uploaded the fixlist.txt not the Fixlog.txt .

    Upload AdwCleaner[S1].txt and JRT.txt
      My Computer


  8. jmo
    Posts : 37
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    Thanks I haven't tried to download anything from any websites but it should work because im downloading these no problem. Heres the fixlog.txt. Sorry about that. I will run services next and reply that after my computer restarts.
    Nothing happens when I try to download a file from the internet. Attached Files
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #9

    Action Center fix


    Open Notepad . Inside notepad paste the highlighted text below


    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A}]
    "AutoStart"=""


    Click on File ===> Save As

    File Name : ActionCenterIcon.reg

    Save as type: All Files

    and save it to your Desktop .


    Right click the ActionCenterIcon.reg file and Select Merge click OK and then reboot your machine
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    <==== Download Link


    <==== Download Link

    Click on one of the links above that goes with your Windows 7 bit versions

    Save to the Desktop.

    Close all windows and browsers

    Right click on and choose

    Press: SCAN then DELETE

    provide the RKreport.txt (Mode: Scan) in your reply.

    Then run HitmanPro

    Download HitManPro below

    64-Bit Version OS HitmanPro_x64

    32-Bit Version OS HitmanPro

    Save to the Desktop

    Right click on HitmanPro.exe and choose

    When HitmanPro opens up click on Settings uncheck Scan for tracking cookies . Click on OK .

    Then click on the Next button

    Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .

    Let it scan the PC once its done Click Next

    Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next

    Copy and Paste the contents of the log . Log Located in C:\ ProgramData\Hitman Pro\Logs
      My Computer


 
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