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Windows 7: Nothing happens when I try to download a file from the internet.


05 Aug 2013   #1
jmo

Windows 7 Home Premium 32bit
 
 
Nothing happens when I try to download a file from the internet.

I have the same problem as Amarti. I try to download something from the internet and the pop-up box will appear but it wont let me save to a file i choose and will let me run but after i click run it will download and then say run again, after I click that the screen disappears and nothing happens. If I save the file ill open it to where it was saved and it wont be there. I have an HP dv6 notebook with windows home premium 32 bit.

I have recently unstalled programs and Im thinkin something could have happened during that process. Everything was fine before that. They were mostly games that I uninstalled. Anyone have any solutions before I wipe my drive. LOL.


Thanks


My System SpecsSystem Spec
.

05 Aug 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

On a working PC that could download . Download the two tools below save them on to a USB Flash Drive . Then on the other PC ( issued one ) run the programs one at a time

Farbar Recovery Scan Tool


32-bit Version OS Farbar Recovery Scan Tool <==== Download Link

Drag the FRST.exe from the USB flash drive to your Desktop

Right click on FRST.exe and choose

When the tool opens click Yes on the disclaimer window .
Press Scan button.


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Drag the FSS.exe from the USB flash drive onto your desktop

Right click on FSS.exe select

Place a check mark next to the following options
  • ⬜ Internet Services
  • ⬜ Windows Firewall
  • ⬜ System Restore
  • ⬜ Security Center
  • ⬜ Windows Update
  • ⬜ Windows Defender

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
05 Aug 2013   #3

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Were you able to download the two programs and save them to a USB Flash Drive ?
My System SpecsSystem Spec
.


05 Aug 2013   #4
jmo

Windows 7 Home Premium 32bit
 
 

Thanks for helping and for your patience sorry it took so long. I scanned it for you here are the .txt files it generated.


Attached Files
File Type: txt FSS.txt (4.4 KB, 4 views)
File Type: txt FRST.txt (55.2 KB, 5 views)
File Type: txt Addition.txt (15.9 KB, 2 views)
My System SpecsSystem Spec
05 Aug 2013   #5

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Open Notepad . Inside Notepad paste the highlighted text inside notepad


start
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] ATTENTION! ====> ZeroAccess?
HKCR\...409d6c4515e9\InprocServer32: [Default-shell32] C:\$Recycle.Bin\S-1-5-21-3520957804-4071531884-1904987459-1000\$98559587e7e64008a7119468de955914\n. ATTENTION! ====> ZeroAccess?
ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-3520957804-4071531884-1904987459-1000\$98559587e7e64008a7119468de955914
ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$98559587e7e64008a7119468de955914
C:\ProgramData\uninstaller.exe
C:\Users\Justin\DCS_World_1.2.4.12913_186.exe
DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
end


Click on File ====> Save As

File Name : Fixlist.txt

Save as type : All Files

Location : Desktop

Click on the [Save] button .

Open FRST tool again from the Desktop and click on the [Fix] button . Once complete it will create a new log called Fixlog.txt . Upload the new log created in your reply . It should be on the desktop .

Then run

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.



Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

Services Repair download below

Services Repair Tool

When done . Drag the file to your desktop

Right click on ServicesRepair.exe choose

Click on Yes or Continue . Once the tool has completed it will ask you to restart . Please restart the PC .

Then rerun FSS.exe and upload the new FSS.txt log
My System SpecsSystem Spec
05 Aug 2013   #6
jmo

Windows 7 Home Premium 32bit
 
 

Holy you are a genius. I got adware to download without having to use a flash drive. Thank you I will continue just to make sure but I think its starting to come back to life. LOL.


Attached Files
File Type: txt Fixlist.txt (609 Bytes, 2 views)
My System SpecsSystem Spec
05 Aug 2013   #7

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You accidentally uploaded the fixlist.txt not the Fixlog.txt .

Upload AdwCleaner[S1].txt and JRT.txt
My System SpecsSystem Spec
05 Aug 2013   #8
jmo

Windows 7 Home Premium 32bit
 
 

Thanks I haven't tried to download anything from any websites but it should work because im downloading these no problem. Heres the fixlog.txt. Sorry about that. I will run services next and reply that after my computer restarts.


Attached Files
File Type: txt JRT.txt (2.0 KB, 1 views)
File Type: txt AdwCleaner[S1].txt (11.6 KB, 1 views)
File Type: txt Fixlog.txt (2.2 KB, 5 views)
My System SpecsSystem Spec
05 Aug 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Action Center fix


Open Notepad . Inside notepad paste the highlighted text below


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A}]
"AutoStart"=""


Click on File ===> Save As

File Name : ActionCenterIcon.reg

Save as type: All Files

and save it to your Desktop .


Right click the ActionCenterIcon.reg file and Select Merge click OK and then reboot your machine
My System SpecsSystem Spec
05 Aug 2013   #10

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

<==== Download Link


<==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN then DELETE

provide the RKreport.txt (Mode: Scan) in your reply.

Then run HitmanPro

Download HitManPro below

64-Bit Version OS HitmanPro_x64

32-Bit Version OS HitmanPro

Save to the Desktop

Right click on HitmanPro.exe and choose

When HitmanPro opens up click on Settings uncheck Scan for tracking cookies . Click on OK .

Then click on the Next button

Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .

Let it scan the PC once its done Click Next

Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next

Copy and Paste the contents of the log . Log Located in C:\ ProgramData\Hitman Pro\Logs
My System SpecsSystem Spec
Reply

 Nothing happens when I try to download a file from the internet.




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