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Windows 7: Installing Directx "An Internal Error has occurred"

24 Aug 2013   #1

Windows 7 Home Premium 64bit
 
 
Installing Directx "An Internal Error has occurred"

Hi, i was having with playing games where it keep auto closing it and saying the exe has stopped working. so i tried installing directx 9 and this message popped up saying" an internal error has occurred. Please refer to the Dxerror.log and directx.log file to determine the problem"

Please help me with this.



Attached Files
File Type: log DXError.log (3.2 KB, 3 views)
File Type: log DirectX.log (225.0 KB, 2 views)
My System SpecsSystem Spec
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24 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

How are you trying to install? Via the web installer, or the stand alone complete installer? Suggest the stand alone installer. Make sure to run it as administrator. Some have had to turn UAC off while installing.

Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

A Guy
My System SpecsSystem Spec
26 Aug 2013   #3

Windows 7 Home Premium 64bit
 
 

ive successfully install directx. but is there a way to check if i have all the necessary directx in my computer?
My System SpecsSystem Spec
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26 Aug 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Not really, you'll know if you get no DirectX errors. dxdiag will just show what major version is installed. A Guy
My System SpecsSystem Spec
27 Aug 2013   #5

Windows 7 Home Premium 64bit
 
 

if im playing a game and then it crashed and said that the exe has stopped working, is it caused by the directx??
My System SpecsSystem Spec
27 Aug 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Unlikely if you have a good install. If it happens again, post a new thread and post a screenshot of the exact error and we can go from there. A Guy
My System SpecsSystem Spec
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 Installing Directx "An Internal Error has occurred"




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