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Windows 7: windows live not working, help

28 Jan 2009   #1
sidsrvnn

Windows Vista Ultimate x64, Windows 7 x64 Beta
 
 
windows live not working, help

ok granted this isnt strictly a seven issue, but everyone here has been very helpful so i thought id approach you with this.

Both in xp, and windows 7, nothing having anything to do with windows live will work for me.

Id been using pidgin and Windows live messenger side by side for sometime, but after uninstaliing pidgin, i havent been able to log into windows live messenger. i reinstalled it and still no joy.

Windows live messenger gave me the error code 80048820

there are some standard steps given by every single site ive visited

as entailed here Windows Live Help

ive tried every single one of these and i still get the same message. i cant load up hotmail anymore and even my yousendit express app cant sign in, but i can view/use any other website/service/program.

if anyone has any ideas i would really really appreciate it, i really need to get my messenger back up and running


My System SpecsSystem Spec
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28 Jan 2009   #2
napilopez

Windows 7 Build 7077 x64
 
 

Hmm... thats very odd, I'll give it a greater look later if its not resolved by then. Have you tried using/creating an alternate live account? That might help determine where exactly the problem lies. If it doesn't work on either XP or 7, it sounds like it might be something to do with your account or some sort of settings specifically.
My System SpecsSystem Spec
28 Jan 2009   #3
Mark

Windows 7 Ultimate Vista Ultimate x64
 
 

My System SpecsSystem Spec
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28 Jan 2009   #4
sidsrvnn

Windows Vista Ultimate x64, Windows 7 x64 Beta
 
 

tried that grimm, it doesnt work
My System SpecsSystem Spec
28 Jan 2009   #5
sidsrvnn

Windows Vista Ultimate x64, Windows 7 x64 Beta
 
 

when i use the troubleshooter, it gets stuck on key ports and shows the yellow triangle with the exclamation mark.
My System SpecsSystem Spec
28 Jan 2009   #6
shezzuk1

Vista Home Premium x64 sp1-XP x64 sp2/Windows 7 x64
 
 

Quote   Quote: Originally Posted by sidsrvnn View Post
when i use the troubleshooter, it gets stuck on key ports and shows the yellow triangle with the exclamation mark.
Check that your firewall isn't blocking those 'key ports'...
My System SpecsSystem Spec
28 Jan 2009   #7
sidsrvnn

Windows Vista Ultimate x64, Windows 7 x64 Beta
 
 

no idea what the keyports are though, thats the problem, nortons set to allow windows live, so the only other explanation is my router. what i dont understand is why would the router suddenly decide to block off ports that have been working for weeks?

and its not just windows live messenger, i cant login to hotmail through a browser either, and live mesh cant connect.
My System SpecsSystem Spec
28 Jan 2009   #8
Mark

Windows 7 Ultimate Vista Ultimate x64
 
 

Maybe you have had your account closed for some reason, try making a new one to see if you can log in with that.
My System SpecsSystem Spec
28 Jan 2009   #9
sidsrvnn

Windows Vista Ultimate x64, Windows 7 x64 Beta
 
 

nope its not my account, i had a friend login for me from his computer, its working fine. i keep getting that same error code
My System SpecsSystem Spec
28 Jan 2009   #10
Mark

Windows 7 Ultimate Vista Ultimate x64
 
 

Have you tried using another browser like firefox?
My System SpecsSystem Spec
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 windows live not working, help




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