Adobe Reader Continues To Run ...


  1. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Adobe Reader Continues To Run ...


    I have Adobe Reader XI on my computer. It was a download, but I don't remember where I downloaded it from. Anyway, whenever I view any scans, files, etc that are opened with Adobe Reader, the Adobe Reader seems to continue running even after I close it. I always know when this is happening because I can hear the fans speeding up and a small warning appears on my screen that basically reads "High CPU usage by Adobe Reader" even though I'm not using it. I have tried changing the compatibility settings and running my anti-virus, but neither seem to solve the problem. The only thing that seems to work is restarting my computer. Of course, the next time I use Adobe Reader the problem reappears. Do I have some type of virus? Do I have a defective download version of Adobe? Should I uninstall the program and just download it again from a different site? If I do uninstall the Adobe Reader will I lose the files that are opened with it?

    Thanks in advance.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    First off never get Adobe anything except from a Adobe site.
    I would remove the program.
    Then go to a restore point before I installed Adobe.
    Run a scan with Malwareware Anti Malware also.

    Here is two sites but their are many. You can choose which one to use.
    Be careful of add on things.

    Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

    Malwarebytes Anti-Malware Free | PCWorld
      My Computer


  3. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #3

    If you are willing to use a different program there are free alternatives to Adobe Reader for viewing PDF files.
    I've been using Foxit Reader for years, it works well for me and have not had any problems with it.
    Better than Adobe PDF Reader and Acrobat

    If you have the Adobe file you downloaded, you can submit it to VirusTotal for scanning.
    This will scan the file with many scanners, to see if any malware is found.
    https://www.virustotal.com/

    You should not lose any of your PDF document files if you uninstall Adobe.
    You should always create backups of all your data and Backup Images of the "OS".

    I've seen where Adobe Reader can cause performance problems if the Client program and a Browser have PDF files open at the same time.
      My Computer


  4. Posts : 53,363
    Windows 10 Home x64
       #4

    See if the first post in this thread applies to you

    Adobe Reader Keeps running after closing application (Adobe Reader)

    A Guy
      My Computer


 

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