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Windows 7: Adobe Reader Continues To Run ...


28 Oct 2013   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Adobe Reader Continues To Run ...

I have Adobe Reader XI on my computer. It was a download, but I don't remember where I downloaded it from. Anyway, whenever I view any scans, files, etc that are opened with Adobe Reader, the Adobe Reader seems to continue running even after I close it. I always know when this is happening because I can hear the fans speeding up and a small warning appears on my screen that basically reads "High CPU usage by Adobe Reader" even though I'm not using it. I have tried changing the compatibility settings and running my anti-virus, but neither seem to solve the problem. The only thing that seems to work is restarting my computer. Of course, the next time I use Adobe Reader the problem reappears. Do I have some type of virus? Do I have a defective download version of Adobe? Should I uninstall the program and just download it again from a different site? If I do uninstall the Adobe Reader will I lose the files that are opened with it?

Thanks in advance.

My System SpecsSystem Spec
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29 Oct 2013   #2

Windows 7 Pro. 64/SP-1
 
 

First off never get Adobe anything except from a Adobe site.
I would remove the program.
Then go to a restore point before I installed Adobe.
Run a scan with Malwareware Anti Malware also.

Here is two sites but their are many. You can choose which one to use.
Be careful of add on things.

Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Malwarebytes Anti-Malware Free | PCWorld
My System SpecsSystem Spec
29 Oct 2013   #3

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

If you are willing to use a different program there are free alternatives to Adobe Reader for viewing PDF files.
I've been using Foxit Reader for years, it works well for me and have not had any problems with it.
Better than Adobe PDF Reader and Acrobat

If you have the Adobe file you downloaded, you can submit it to VirusTotal for scanning.
This will scan the file with many scanners, to see if any malware is found.
https://www.virustotal.com/

You should not lose any of your PDF document files if you uninstall Adobe.
You should always create backups of all your data and Backup Images of the "OS".

I've seen where Adobe Reader can cause performance problems if the Client program and a Browser have PDF files open at the same time.
My System SpecsSystem Spec
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04 Nov 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

See if the first post in this thread applies to you

Adobe Reader Keeps running after closing application (Adobe Reader)

A Guy
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 Adobe Reader Continues To Run ...




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