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Windows 7: Skype crashing when opening


17 Nov 2013   #1

64bit
 
 
Skype crashing when opening

Opening my skype a message pops up saying "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

so i went into the event viewer and i found this ;

Faulting application name: Skype.exe, version: 6.10.0.104, time stamp: 0x5265383f
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.8564, time stamp: 0x4e9b77f9
Exception code: 0xc0000005
Fault offset: 0x00002a5a
Faulting process id: 0xfc
Faulting application start time: 0x01cee3a8cbd6d2ff
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
Report Id: 0c20de85-4f9c-11e3-bd63-dc0ea123a96f


anyone know what i got to do to solve this problem ive attempted re installing skype and the obvious things you first think of when you get a problem

My System SpecsSystem Spec
.

17 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Welcome to the forum,

Have you tried updating your Nvidia drivers?

NVIDIA DRIVERS GeForce 331.65 Driver WHQL

Quote:
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
You may want to try Acer too, they may have a specific driver for your model,

Acer | Download
My System SpecsSystem Spec
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 Skype crashing when opening




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