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Windows 7: Search function from Windows 7 Start button not working

29 Nov 2013   #1
kenmackay

Windows 7 Home Premium 64 bit
 
 
Search function from Windows 7 Start button not working

When I try to run a file search from the Start button, firstly the pop-up box clears when I type in the first letter of the search and I am unable to run a search. If I click "see more results" I get the message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." I have not added any new programs, only Windows updates and use Avast Free as my anti-virus defence, which updates itself several times a day.



My System SpecsSystem Spec
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30 Nov 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ken can you post a screen shot please.
My System SpecsSystem Spec
30 Nov 2013   #3
kenmackay

Windows 7 Home Premium 64 bit
 
 
Screenshots as requested

Search function from Windows 7 Start button not working-blank-box-typing-first-letter.png

Search function from Windows 7 Start button not working-click-see-more-results.png


My System SpecsSystem Spec
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30 Nov 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Ken first up mate some more system specs as I can see what you have got but not what you have got if that makes sense ie RAM hard drive etc etc System Info - See Your System Specs
Then run these if you haven't already in this order and delete any of the rubbish that malware scans find


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html<= DO NOT run on a SSD

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

(ADW download from bleepingcomputer)
My System SpecsSystem Spec
01 Dec 2013   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums kenmackay. If the suggestions ICit2lol made do not help, specifically the SFC, see if the issue occurs on another user. If you don't have a 2nd user, you can create one to test.

User Account - Create

Do you know when this occured, and do you have a System Restore point from just before it began? That may be an easy fix.

System Restore

It sounds like you may have a corrupted user profile, have you experienced any other issues? If the new user works ok, you can transfer to the new user.

Fix a corrupted user profile

A Guy
My System SpecsSystem Spec
01 Dec 2013   #6
kenmackay

Windows 7 Home Premium 64 bit
 
 
Problem solved

Thanks to ICit2lol and A Guy for looking at this problem for me. I have actually found the solution on another thread, which solved the problem really simply.

Search function from Windows 7 Start button not working-search-query-solution.png


My System SpecsSystem Spec
01 Dec 2013   #7
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Well, there is that Glad you got it sorted, thanks for sharing the fix. A Guy
My System SpecsSystem Spec
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 Search function from Windows 7 Start button not working




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