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Windows 7: build 7601 windows not genuine

27 Dec 2013   #1
lovehate83

windows 7 ultimate
 
 
build 7601 windows not genuine

ive had my laptop for a couple of years and about 2 months ago i got the black screen and it said my windows isnt genuine. its not really a big deal but it is annoying and any help to get rid of it would be very welcome.

this is my diagnostic report

also the product key in my diagnostic report is different from the product key on the sticker on the bottom of my laptop

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8962C799-9249-4A55-B858-988A923E8733}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8962C799-9249-4A55-B858-988A923E8733}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-1021204573-3397985237-2773881387</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.50</Version><SMBIOSVersion major="2" minor="5"/><Date>20090723000000.000000+000</Date></BIOS><HWID>ECD73207018400F8</HWID><UserLCID>3801</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabian Standard Time(GMT+04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65658</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-14337-7600.0000-0922013
Installation ID: 019096310031159984828893490494292136186724033276739151
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PMJBM
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 27/12/2013 04:57:27 م

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:27:2013 17:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAJJTe6Pjq2np6fzZRCLhsWszh1F/UjcYhqPNGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            TOSCPL        CRESTLNE
  HPET            INTEL         CRESTLNE
  BOOT            PTLTD         $SBFTBL$
  MCFG            INTEL         CRESTLNE
  SLIC            HPQOEM        SLIC-MPC
  OSFR            TOSHIB        A+2nd ID
  SSDT            BrtRef        DD01BRT
  SSDT            BrtRef        DD01BRT



My System SpecsSystem Spec
.
27 Dec 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

That product key is a well known counterfeit one.

Use this tutorial to change to the product key that is shown on the COA sticker attached beneath your laptop, as long as that COA is also for Windows 7 Ultimate:
Product Key Number - Change

If its for a different version, let us know.
My System SpecsSystem Spec
27 Dec 2013   #3
lovehate83

windows 7 ultimate
 
 

i keep getting a message saying it isnt valid. i dont understand how it could be being used on a different computer seen as ive never given it to anyone.
My System SpecsSystem Spec
.

27 Dec 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Which version of Windows 7 is printed on the COA sticker?
My System SpecsSystem Spec
27 Dec 2013   #5
lovehate83

windows 7 ultimate
 
 

i cant read it, it is too faded to make out
My System SpecsSystem Spec
27 Dec 2013   #6
lovehate83

windows 7 ultimate
 
 

like i said it isnt a big deal. it looks like it is a hopeless case. thanks anyway
My System SpecsSystem Spec
27 Dec 2013   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I thought you said you could read the product key on the COA sticker??? Or are you telling little porky pies?
My System SpecsSystem Spec
27 Dec 2013   #8
lovehate83

windows 7 ultimate
 
 

I can read the product key but I cant read make out what version of windows it is, why would i lie when I am asking for help?
My System SpecsSystem Spec
27 Dec 2013   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you make out any other characters on the COA sticker? Do you know which version of Windows was originally installed on this laptop?
My System SpecsSystem Spec
Reply

 build 7601 windows not genuine




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