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Windows 7: Logitech setpoint/user accounts


25 Oct 2009   #1

Windows 7
 
 
Logitech setpoint/user accounts

Hi - Have just performed an upgrade from Vista Home Premium x64 to Windows 7 Home Premium x64. In doing so the previous version of Setpoint became unworkable so I installed the latest version (4.8) on the Logitech website. I had some problems initially but finally managed to get the software working on my own account (administrator).

All other user accounts however receive the message "Setpoint has encountered a problem and cannot continue. Please reinstall setpoint to correct this". Full mouse and keyboard functionality (MX5500) is not available to these users.

Can anyone help?

Thanks.


My System SpecsSystem Spec
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25 Oct 2009   #2

Vista Ult 64 bit Seven Ult RTM x64
 
 

Welcome to Seven Forums.

Have you tried running/installing in compatibility mode/run as admin? Info here if needed. Compatibility Mode

Gary
My System SpecsSystem Spec
25 Oct 2009   #3

Windows 7
 
 

Gary,

Thanks - yes tried to run as admin for all users and in compatability mode for Vista (though the software is the Windows 7 64 bit version). There appears to be little by way of support on the Logitech website.

Thanks,

Martin
My System SpecsSystem Spec
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25 Oct 2009   #4

Windows 7 Ultimate x64 (Retail)
 
 

I've found the logitech setpoint app leaves a lot to be desired unfortunately. I had to install it a couple of times and reboot a few times to get it working more or less properly on my Windows 7 system. I have a feeling they will update Setpoint again to improve compatibility with Windows 7, hopefully soon, now that Windows 7 has been released to the general public and more users will be reporting issues with it.
My System SpecsSystem Spec
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 Logitech setpoint/user accounts




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