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Windows 7: Need software recommendation

04 Jan 2014   #1
PinkiPad

Win 7 64 bit
 
 
Need software recommendation

I need help desk software, preferably free. I need to have a simple ticket system. Needs to run on my system, not a server or network. Any ideas?


My System SpecsSystem Spec
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04 Jan 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Pinki if you mean an office type program then this is no slouch and is free

Download Kingsoft Office Suite Free 2013 Free
My System SpecsSystem Spec
04 Jan 2014   #3
indianacarnie

 

Quote   Quote: Originally Posted by ICit2lol View Post
Pinki if you mean an office type program then this is no slouch and is free

Download Kingsoft Office Suite Free 2013 Free
Thats the one I use too.
My System SpecsSystem Spec
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06 Jan 2014   #4
PinkiPad

Win 7 64 bit
 
 

Thanks but that's not quite what I need. I think I found something
My System SpecsSystem Spec
06 Jan 2014   #5
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by PinkiPad View Post
Thanks but that's not quite what I need. I think I found something
Please share with what you found. There may be others looking for something like what you found.
TIA
THW
My System SpecsSystem Spec
06 Jan 2014   #6
PinkiPad

Win 7 64 bit
 
 

Trellis. I've uploaded and tomorrow I will install and configure.
My System SpecsSystem Spec
06 Jan 2014   #7
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by PinkiPad View Post
Trellis. I've uploaded and tomorrow I will install and configure.
Is it free? Let us know how the install goes and if all goes well send us the link.
TIA
My System SpecsSystem Spec
07 Jan 2014   #8
PinkiPad

Win 7 64 bit
 
 

Yes, it's free. I wanted something to handle email. Rather than getting email from each store/product at personal email addresses, I'll use the HelpDesk to handle them at one address plus keeps track. I forget which email I've used at a site/project. I felt it would be easier to use a help desk

I'll install this afternoon and will let y'all know how it goes
My System SpecsSystem Spec
07 Jan 2014   #9
PinkiPad

Win 7 64 bit
 
 

No good. It's for a server not home computer. The search continues ...
My System SpecsSystem Spec
07 Jan 2014   #10
Kari

Microsoft Community Contributor Award Recipient

 

Absolutely best of all CRM programs I have used is Microsoft Dynamics, especially it's ticket tool Dynamics NAV (former Navision) which I like very much but it's price keeps it out of reach for private users. We use it at work.

You are looking something for free. A quite nice free alternative is Insightly.
#1 Free Online CRM for Small Business: Customer Relationship Software - Insightly

If the basic functions and 3 users are enough for you, it's free. When needed you can upgrade it to get 6, 15 or more users. Even the cheaper upgrade packets Starter and Advanced offer more users, storage space and features. For my personal needs Insightly Gratis, the free version has been enough.
Need software recommendation-2014-01-07_22h39_52.png
Other free CRM suites: http://www.top5freeware.com/crm-software-for-windows
Some free ERP software suites which include ticket tool: http://en.wikipedia.org/wiki/Category:Free_ERP_software

Kari


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