Need software recommendation

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  1. Posts : 100
    Win 7 64 bit
       #1

    Need software recommendation


    I need help desk software, preferably free. I need to have a simple ticket system. Needs to run on my system, not a server or network. Any ideas?
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  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Pinki if you mean an office type program then this is no slouch and is free

    Download Kingsoft Office Suite Free 2013 Free
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  3. Posts : 3,724
    Windows 10x64 Build 1709
       #3

    ICit2lol said:
    Pinki if you mean an office type program then this is no slouch and is free

    Download Kingsoft Office Suite Free 2013 Free
    Thats the one I use too.
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  4. Posts : 100
    Win 7 64 bit
    Thread Starter
       #4

    Thanks but that's not quite what I need. I think I found something
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  5. Posts : 9,537
    Windows 7 Home Premium 64bit
       #5

    PinkiPad said:
    Thanks but that's not quite what I need. I think I found something
    Please share with what you found. There may be others looking for something like what you found.
    TIA
    THW
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  6. Posts : 100
    Win 7 64 bit
    Thread Starter
       #6

    Trellis. I've uploaded and tomorrow I will install and configure.
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  7. Posts : 9,537
    Windows 7 Home Premium 64bit
       #7

    PinkiPad said:
    Trellis. I've uploaded and tomorrow I will install and configure.
    Is it free? Let us know how the install goes and if all goes well send us the link.
    TIA
      My Computer


  8. Posts : 100
    Win 7 64 bit
    Thread Starter
       #8

    Yes, it's free. I wanted something to handle email. Rather than getting email from each store/product at personal email addresses, I'll use the HelpDesk to handle them at one address plus keeps track. I forget which email I've used at a site/project. I felt it would be easier to use a help desk

    I'll install this afternoon and will let y'all know how it goes
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  9. Posts : 100
    Win 7 64 bit
    Thread Starter
       #9

    No good. It's for a server not home computer. The search continues ...
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  10. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #10

    Absolutely best of all CRM programs I have used is Microsoft Dynamics, especially it's ticket tool Dynamics NAV (former Navision) which I like very much but it's price keeps it out of reach for private users. We use it at work.

    You are looking something for free. A quite nice free alternative is Insightly.


    #1 Free Online CRM for Small Business: Customer Relationship Software - Insightly

    If the basic functions and 3 users are enough for you, it's free. When needed you can upgrade it to get 6, 15 or more users. Even the cheaper upgrade packets Starter and Advanced offer more users, storage space and features. For my personal needs Insightly Gratis, the free version has been enough.

    Need software recommendation-2014-01-07_22h39_52.png

    Other free CRM suites: http://www.top5freeware.com/crm-software-for-windows
    Some free ERP software suites which include ticket tool: http://en.wikipedia.org/wiki/Category:Free_ERP_software

    Kari
    Last edited by Kari; 07 Jan 2014 at 17:32. Reason: Typos
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