|07 Jan 2014||#1|
Acro X and Win 7 x64
I'm trying to install Acro X (home and student verision) from the DVD. This is not a download; this is the retail version.
It installs 99% of the way and then fails. 1st error 1909 and then 1303. They are permission errors.
I am the administrator and I'm using the admin account.
I have tried copying the disc to a folder and right clicking setup.exe to run as admin but it does not work.
I've tried changing Programdata folder to full permissions for admin.
EDIT: I uninstalled every Adobe program and folder. There are still instances where Adobe exists on the computer (appdata) but I cannot delete them. I found this out by searching for *adobe*.*
I ran the Acro removal tool which is supposed to scrub the PC but it says Acro is not installed.
I followed a tutorial and reveal an administrator account w/CMD. That failed.
I went through control panel and create a spanking clean admin account and that failed as well.
|My System Specs|
|07 Jan 2014||#2|
I found a partial solution that I modified to make the install complete.
1st. Let the installer run until you get to the 1st error (1909).
Do NOT close the installer.
Open a window and browse to Programdata.
Uncheck 'read only'. IOW, it should not be checked as 'read only'.
Let the installer continue until it stops at 1303 error.
This is another permission error. The installer will say 'Cannot access Adobe CycleLive ESD' due to permission issues. I can't remember the exact name of the folder but it doesn't matter.
Browse to the location it gives and create a new folder and name it 'Adobe CycleLive whatever'.
Right click on the folder you just created and click properties, then security.
The only user at this point should be whoever you are logged in as.
I created a user called SYSTEM and gave that user ALL permissions.
I clicked 'retry' on the installer and it completed.
I don't know if this causes security issues for other people or not. I am not worried about any possible security issues as I know who has access to this PC.
|My System Specs|
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