|26 Oct 2009||#1|
| || |
Webroot desktop firewall won't uninstall.
I upgraded from Vista home premium to Windows 7 home premium without much of a hitch, except for one exception.
I had trouble with a couple of Webroot products. I got a message, that my firewall was turned off and needed to be turned on. I had both Webroot Spysweeper and Desktop firewall running. I tried to uninstall the desktop firewall and was told the program only would work on Windows XP and Vista and it would not allow me to uninstall it. I know that I can't run two firewalls at the same time as they may conflict.
I also had trouble with the Spysweeper. I had version 5.5 and Windows 7 would allow me to uninstall it. I managed to get the most up to date Spysweeper 6.1 and it managed to install and remove the old 5.5 without a problem.
When updating from Vista to 7, I was never told to uninstall the Webroot products during the installation process. I was told to uninstall two other programs during the upgrade and I did that, but never was told to remove the Webroot products.
Any help will be appreciated.
|My System Specs|
|24 Nov 2009||#6|
| || |
I fixed it. Download Webroot Internet Essentials, TRIAL version. As part of the install, it removes the old version. When it's fully installed, DO NOT RE-BOOT. Just tell Windows you will re-boot later. Then without launching, go to the Control Panel and uninstall the trial version. Once that last step is finished, re-boot and you won't find Webroot on your system.
Of course, if you are in love with Webroot, you can re-boot and launch when it asks the first time.
Caveat: You must ensure Windows firewall and any other antivirus program is not operating before installing the trial version but you don't usually have to uninstall those.
|My System Specs|
|Similar help and support threads for2: Webroot desktop firewall won't uninstall.|
|Remote Desktop port number oddity, windows firewall issue?||Network & Sharing|
|Who know how to uninstall Animated Desktop Wallpaper Snow?||Software|
|Windows Firewall - Uninstall uTorrent||Software|
|Windows Firewall - Remote Desktop Connection Problem||System Security|
|Uninstall/Disable Software Without Reaching Desktop||Software|
|Remote Desktop Windows Firewall||Network & Sharing|
|Changing Firewall rule for remote desktop||System Security|
|Our Sites ||Site Links ||About Us ||Find Us |
© Designer Media Ltd
All times are GMT -5. The time now is 11:52 AM.