BTWUIExt has stopped working when i click on "control"

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  1. Posts : 15
    windows 7 home premium 64bit
       #1

    BTWUIExt has stopped working when i click on "control"


    I have uninstalled/reinstalled with both windows and revo. I've run scannow, checked services.msc-all running & updated all drivers. My bluetooth headset connects ok & mostly works but as soon as i push the control button btwuiext crashes .
    i can't find a solution anywhere. I went to the broadcom site hoping for an update but their downloader does not work on my computer. Any ideas? win7 64bit. cheers.
    Attached Thumbnails Attached Thumbnails BTWUIExt has stopped working when i click on "control"-problem-bluetoothxxxxxxxx.jpg   BTWUIExt has stopped working when i click on "control"-btooth-details.jpg  
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    In searching, this is a common complaint, often caused by recent windows updates I might add. Have you tried running the Hardware and Devices troubleshooter?

    Troubleshooting

    Click on Hardware and sound> Hardware and devices

    Or run this Fixit

    Troubleshoot problems with Bluetooth enabled devices

    It's worth a try, although I think it is something within windows rather then the BT or device.

    Was this the download you tried?

    https://www.broadcom.com/support/bluetooth/update.php

    A Guy
      My Computer


  3. Posts : 15
    windows 7 home premium 64bit
    Thread Starter
       #3

    I've done all of that. That updater from broadcom won't run on my comp. Don't know why but it won't.
      My Computer


  4. Posts : 53,363
    Windows 10 Home x64
       #4

    I have zipped it for you, reply when you have it downloaded and I'll delete it.

    A Guy
    Last edited by A Guy; 02 Mar 2014 at 04:30.
      My Computer


  5. Posts : 15
    windows 7 home premium 64bit
    Thread Starter
       #5

    have finally worked out how to get the file. i can get that part but it tells me that it cant update my comp.
    Attached Thumbnails Attached Thumbnails BTWUIExt has stopped working when i click on "control"-broadcom.jpg  
      My Computer


  6. Posts : 15
    windows 7 home premium 64bit
    Thread Starter
       #6

    thanks for that btw
      My Computer


  7. Posts : 53,363
    Windows 10 Home x64
       #7

    You're welcome, you might try this Hotfix

    Bluetooth devices do not work correctly on a computer that is running Windows 7

    Dell's driver is from 2011

    ftp://downloads.dell.com/Pages/Drive...e-m17x-r3.html

    Have you seen the suggestion to make sure .NET is enabled in Turn windows features on or off?

    Windows Features - Turn On or Off

    Have you looked for any errors in Device Manager?

    You might try deleting the bluetooth driver, rebooting and see if windows will find one. If not, you can d/l the original from the link above. This may not be a driver issue, but it sure sounds like one.

    A Guy
      My Computer


  8. Posts : 15
    windows 7 home premium 64bit
    Thread Starter
       #8

    yep, dell's driver is as old as the hills but i haven't been able to find an update for it.I've been through and checked all the drivers for update whether they were related to this or not. I'm not to sure which windows features to turn on. I'm off for a week or so with no internet so i will get back into it then. thanks.
      My Computer


  9. Posts : 53,363
    Windows 10 Home x64
       #9

    It's the Microsoft .NET Framework 3.5.1

    BTWUIExt has stopped working when i click on "control"-.net.jpg

    See if it's on. No worries, we'll be here when you get back. Maybe other ideas by then

    A Guy
      My Computer


  10. Posts : 15
    windows 7 home premium 64bit
    Thread Starter
       #10

    back again. i've bought a logitech headset. will see how that goes
      My Computer


 
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