Quote: Originally Posted by brewerma
I want iTunes to work..
Backed up iPhone on iTunes 22.214.171.124 64 bit on Windows 7
Backed up iPhone on iTunes 126.96.36.199 64 bit on Vista
Windows 7 restore did not work; hung and locked iPhoner to be restored
Vista restore worked
No problem with other mainstream apps on Windows 7, only iTunes
I want Windows 7 iTunes to work..
Hello Brewerma, I do empathise with you, believe me when I say there have been an exceptional amount of users who are having serious issues.
I along with more senior and experienced members will help to resolve your issue. First things first:
- What was the outcome of your ITunes Install?
- Is the IPhone recognised by your computer "MY COMPUTER"
- Do you hear the connection when you dock/connect your IPhone?
- Are you capable of making screen shots?
I'm uploading some images that you can see what we are looking to confirm, I'm mainly interested in seeing if ITunes installed the mobile device driver, and if ITunes installed and is running the proper services.
So we have some work ahead of us