getting error an installation support file could not be installed


  1. techtitan100
    Posts : 542
    Windows 7 Pro 64bit
       New #1

    getting error an installation support file could not be installed


    i just restored my system back to facotry defaults because i didn't need one ediion of Windows and now i am trying to un-install bloatware that came with my system and one of the programs is called Cyberlink Pwer2Go and when i try to uninstall it i keep getting the error An installation support file could not be installed, the system cannot find the file specified, and when i am trying to un-install another program called OneKey Recovery the program doesn't un-install fully how can i fix this so i can get these programs off my computer without harming my system thank you
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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #2

    Hi there .. Have you Uninstalled the Solution Center .. Then try removing One Key Recovery from programs and features .. Cyber Link is part of One Key Recovery ..
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  4. techtitan100
    Posts : 542
    Windows 7 Pro 64bit
    Thread Starter
       New #3

    i am just going to go through the recovery process again hoping it will fix all my problems because i was also getting error codes with Windows Update for no reason so i will just see what this brings
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #4

    Just a suggestion why do not go for a Clean Install .. That is the best way to get rid of the bloatware
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  7. techtitan100
    Posts : 542
    Windows 7 Pro 64bit
    Thread Starter
       New #5

    i have already finished the recovery and it uninstalled now i am just waiting on all these updates luckily my machine originally came with SP! so it should take less time
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  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #6

    Glad you got it sorted
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