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Windows 7: What could suddenly cause these 3 similar programs from loading?


06 Apr 2014   #21

Windows 7 64 bit
 
 

I guess I haven't tried manual TCP/IP settings, because I don't know what you're even talking about. But, I did what you said with the netsh int ip reset. Then I restarted the computer, ran sfc/scannow again. Still found corrupted files that it couldn't fix. I took a look at the log file and it looks the same with those two previous issues there that it couldn't repair.

Yeah, I did have a virus right before all this happened. Might have been caused from the virus. I quarantined the virus, but avast antivirus still shows some warnings that it couldn't do nothing about. Anything else I can do?

My System SpecsSystem Spec
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06 Apr 2014   #22

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

What security programs have you scanned with? Even if the infection is gone, the damage done can remain. But until you are sure you are clean, any repair except a clean install will be useless.

If you haven't, suggest you scan with Malwarebytes free, Superantispyware free, and I would run ESET from the web. Follow Jacees instructions on the bottom of this post (ignore the rest, and the title, just follow the ESET instructions)

Aggravating window and a passive virus

Report back with results, if any. If you come up clean, a Repair Install may be in order if Noel doesn't have the fix for your SFC issues. A Guy
My System SpecsSystem Spec
07 Apr 2014   #23

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by kuurt View Post
I'm confused. Where did that come from? Are you getting me mixed up with someone else, I didn't upload that?

I did the chkdsk thing. I don't know if it found or fixed anything because after it scanned I found it on the log in screen. It never told me the results of the scan. After logging back on I did the sfc/scannow again. It found a problem, something was corrupted, and it said it could not fix all of the problems. But, I restarted the computer so that what it did fix would take effect.

I have no idea what any of this means, do you? Like what exactly is my problem here?
Sorry about that - my fault!.
Things must have started getting even worse that usual last night!

Ignore that.

Wee really do need some real information, though - PLEASE do the CHKDSK, and post the full CBS.log afterwards
Then we'll see what the situation is, and be able to do something about it.
My System SpecsSystem Spec
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07 Apr 2014   #24

Windows 7 64 bit
 
 

Ok, that took forever. I scanned my computer with Avast antivirus, malewarebites, superantispyware, and I ran that ESET you gave me. None of them found any threats, although Avast finds some warnings that it can't do nothing about. So I guess I already took care of the virus if all of this was indeed caused by a virus.

I did the chkdsk yesterday, but I can not figure out how to get to the log file. I have tried following the instructions I get from the internet, even those for Windows 7 and they do not lead me to the log file. I've read several instruction on how to do that, but my computer is different from all of them apparently.

I do have the sfc/scannow log file from yesterday. I will upload that. I will also upload the warnings from Avast Antivirus.


Attached Thumbnails
What could suddenly cause these 3 similar programs from loading?-avast-warnings.jpg  
Attached Files
File Type: txt sfcdetails.txt (124.4 KB, 2 views)
My System SpecsSystem Spec
07 Apr 2014   #25

Windows 7 64 bit
 
 

Ok, I figured out how to get the chkdsk log. Please read my previous reply in addition to this one. Now I have the chkdsk log.

Btw, in addition to these 3 programs not loading, the last couple times I tried to start malewarebites I get a message that says the files are missing or are corrupt. And I have to download the program again.


Attached Files
File Type: txt CHKDSKResults.txt (14.5 KB, 1 views)
My System SpecsSystem Spec
07 Apr 2014   #26

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

The Avast warnings are normal, just about not being able to scan within a password protected archive. There is apparently corruption from the infection, even if the infection itself is now truly gone. I bow to Noels greater knowledge. A Guy
My System SpecsSystem Spec
08 Apr 2014   #27

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CHKDSK results are encouraging - it managed to fix all the problems it found, and didn't find any bad sectors.

The SFC results aren't too bad, and centre on a single Windows Component
Code:
2014-04-06 22:40:26, Info                  CSI    000002fc [SR] Repairing 1 components
2014-04-06 22:40:26, Info                  CSI    000002fd [SR] Beginning Verify and Repair transaction
2014-04-06 22:40:26, Info                  CSI    000002fe [SR] Cannot repair member file [l:18{9}]"tcpip.sys" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-04-06 22:40:26, Info                  CSI    000002ff [SR] Cannot repair member file [l:24{12}]"FWPKCLNT.SYS" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-04-06 22:40:26, Info                  CSI    00000300 [SR] Cannot repair member file [l:18{9}]"tcpip.sys" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-04-06 22:40:26, Info                  CSI    00000301 [SR] Cannot repair member file [l:24{12}]"FWPKCLNT.SYS" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
I'll post a fix protocol for these later.
My System SpecsSystem Spec
10 Apr 2014   #28

Windows 7 64 bit
 
 

Still waiting for that fix. Thought maybe you forgot about me. My computer didn't want to load up today at first. I got a message that said disk boot failure. I'm assuming that it's probably related to those 2 system files that need repaired. Could those cause that?

I just hit "ctrl + alt + del" and my computer restarted itself and loaded up fine after that.
My System SpecsSystem Spec
11 Apr 2014   #29

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ooops - sorry!.... back soon.
My System SpecsSystem Spec
11 Apr 2014   #30

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The Files involved are related to TCIP and networking - although they should have been superceded by now, it's possible that they are blocking things.


I've uploaded a file - kutaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\kutaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\kutaa
or
DIR E:\kutaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\kutaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
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 What could suddenly cause these 3 similar programs from loading?




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