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Windows 7: What could suddenly cause these 3 similar programs from loading?

11 Apr 2014   #31
kuurt

Windows 7 64 bit
 
 

Ok, I followed instructions exactly, but now when I'm at the command prompt and I do the sfc/scannow command, I get this message:

Windows Resource Protection could not start the repair service.

Although, there is one thing I don't understand. You told me to unzip the kutaa file to the C drive, and after restarting and going to the advanced boot menu and checking for it in the C drive it didn't find it. It end up finding it in the D drive. But, why on earth would it be on the D drive? That would be my DVD RW drive, not the hard drive, so that doesn't even make sense. But, since it didn't work unzipping it to the C drive, do I need to unzip it to the D drive?

Here's the latest CBS.log file for that.




Attached Files
File Type: txt sfcdetails.txt (124.4 KB, 3 views)
My System SpecsSystem Spec
.
11 Apr 2014   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I don't like using the sfcdetails file - it misses a lot of the important details.
Haveing said that...
Here's the critical bit...
Code:
2014-04-06 22:40:26, Info                  CSI    000002f2 [SR] Repairing 1 components
2014-04-06 22:40:26, Info                  CSI    000002f3 [SR] Beginning Verify and Repair transaction
2014-04-06 22:40:26, Info                  CSI    000002f4 [SR] Cannot repair member file [l:18{9}]"tcpip.sys" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-04-06 22:40:26, Info                  CSI    000002f5 [SR] Cannot repair member file [l:24{12}]"FWPKCLNT.SYS" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Notice the date!!
this is still the same file which you uploaded earlier - please get the new one from the C:\Windows\Logs\CBS folder, copy it to the desktop, then compress it, and upload the compressed file.
My System SpecsSystem Spec
11 Apr 2014   #33
kuurt

Windows 7 64 bit
 
 

ok, lets try that again.
My System SpecsSystem Spec
.

11 Apr 2014   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can see no sign that you've run another SFC in the past 48 hours?
There aren't even any related errors within that time...

However, there are some rather nasty error from before then...
Code:
 Line 16803: 2014-04-07 01:52:47, Error                 CSI    00000109@2014/4/7:05:52:47.116 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
 Line 16805: 2014-04-07 01:52:51, Error                 CSI    0000010a (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #416469# from CCSDirectTransaction::OperateEnding at index 0 of 88 (0x0000000000000058) operations, disposition 0[gle=0xd015001a]
 Line 16806: 2014-04-07 01:52:51, Error                 CSI    0000010b (F) HRESULT_FROM_WIN32(14098) #414066# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x35c98c0, mp = @0x35ca0c0, disp = 0)[gle=0x80073712]
 Line 16808: 2014-04-07 01:52:52, Error                 CBS    Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
 Line 16812: 2014-04-07 01:52:52, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
 Line 17834: 2014-04-07 01:53:06, Error                 CSI    00000164@2014/4/7:05:53:06.221 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
 Line 17836: 2014-04-07 01:53:06, Error                 CSI    00000165 (F) STATUS_SXS_ASSEMBLY_MISSING #589605# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
 Line 17837: 2014-04-07 01:53:06, Error                 CSI    00000166 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #589490# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = usb.inf, Version = 6.1.7601.18251, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"Package_1_for_KB2862330~31bf3856ad364e35~amd64~~6.1.1.2.2862330-2_neutral_GDR", rah = [1]"3", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
 Line 17841: 2014-04-07 01:53:06, Error                 CBS    Failed to resolve execution package: Package_1_for_KB2862330~31bf3856ad364e35~amd64~~6.1.1.2 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 17845: 2014-04-07 01:53:06, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 89443: 2014-04-07 01:55:45, Error                 CSI    000002bc@2014/4/7:05:55:45.456 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
 Line 89445: 2014-04-07 01:55:48, Error                 CSI    000002bd (F) STATUS_SXS_ASSEMBLY_MISSING #3348230# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
 Line 89446: 2014-04-07 01:55:48, Error                 CSI    000002be (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #3348115# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = d7cdc2faf6c33f97141d157fa3d61b7a, Version = 10.2.9200.20831, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [78]"Package_1_for_KB2879017~31bf3856ad364e35~amd64~~10.2.1.0.2879017-1_neutral_LDR", rah = [1]"3", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
 Line 89450: 2014-04-07 01:55:48, Error                 CBS    Failed to resolve execution package: Package_1_for_KB2879017~31bf3856ad364e35~amd64~~10.2.1.0 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 89454: 2014-04-07 01:55:48, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 89469: 2014-04-07 01:55:52, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
Please run a CheckSUR scan and post the log.


Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
12 Apr 2014   #35
kuurt

Windows 7 64 bit
 
 

I guess the reason you didn't see any sign of a sfc scan was because it wouldn't scan. I tried several times, but it kept giving me this same message: Windows Resource Protection could not start the repair service.

The CheckSUR tool believe it or not ran for several hours last night. Finally said complete at like 1:30 AM - about the time I was going to bed. Here is the CheckSUR.log:


Attached Files
File Type: zip CheckSUR.zip (706 Bytes, 1 views)
My System SpecsSystem Spec
12 Apr 2014   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the critical bits from the CheckSUR report...
Code:
Checking Component Store
(f) CSI Catalog Missing 0x00000002 d37fbeb123b3aacbaba25cd06de2bde836387e184ff29df01edf7856cf11ad75.cat 2b80bf8b514..959709dfc9a_31bf3856ad364e35_6.1.7600.21402_39b96daee82ceb53 Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced File: d37fbeb123b3aacbaba25cd06de2bde836387e184ff29df01edf7856cf11ad75.cat From: C:\Windows\servicing\Packages\Package_6_for_KB2753842~31bf3856ad364e35~amd64~~6.1.2.0.cat
(f) CSI Missing Identity 0x00000000 appid 249513d8219..d09b5fe78b5_31bf3856ad364e35_6.1.7600.20792_018105df21b67ac9 
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d27
As you can see, it managed to fix one of the problems, but there are two registry errors that need to be addressed.

I'll see what I can come up with for them

Back later/tomorrow.
My System SpecsSystem Spec
12 Apr 2014   #37
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm...
Please open an Elevated Command Prompt, and run the following commands...
Code:
 
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d27
REG QUERY HKLM\COMPONENTS\CanonicalData\Deployments\249513d8219..d09b5fe78b5_31bf3856ad364e35_6.1.7600.20792_018105df21b67ac9
 
.
Post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
12 Apr 2014   #38
kuurt

Windows 7 64 bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.
C:\Windows\system32>REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_micro
soft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d2
7
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-tcp
ip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d27
identity REG_BINARY 4D6963726F736F66742D57696E646F77732D54435049502D42
696E61726965732C2043756C747572653D6E65757472616C2C2056657273696F6E3D362E312E3736
30312E31383235342C205075626C69634B6579546F6B656E3D333162663338353661643336346533
352C2050726F636573736F724172636869746563747572653D616D6436342C2076657273696F6E53
636F70653D4E6F6E537853

C:\Windows\system32>REG QUERY HKLM\COMPONENTS\CanonicalData\Deployments\249513d8
219..d09b5fe78b5_31bf3856ad364e35_6.1.7600.20792_018105df21b67ac9
HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\249513d8219..d09b5fe78b5
_31bf3856ad364e35_6.1.7600.20792_018105df21b67ac9
CatalogThumbprint REG_SZ f5d28802b11b7ee18eba3e04d9eab89bc75fb235fa11e
fdac3602e9bc35a7720
p!CBS_package_1_for_kb2378111~31bf3856ad364e35~amd64~~6.1.1.1.2378_0b7007091
5be8909 REG_BINARY 4D000000010000005061636B6167655F315F666F725F4B423233373
83131317E333162663338353661643336346533357E616D6436347E7E362E312E312E312E3233373
83131312D315F6E65757472616C5F4C445233

C:\Windows\system32>
C:\Windows\system32>
My System SpecsSystem Spec
12 Apr 2014   #39
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

with a bit of luck this will do the trick



I've uploaded a file - kutab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file kutab.reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run another CheckSUR report, and post the results.
My System SpecsSystem Spec
12 Apr 2014   #40
kuurt

Windows 7 64 bit
 
 

Looks like it fixed 1 out of 3 errors.


Attached Files
File Type: zip CheckSUR.zip (625 Bytes, 1 views)
My System SpecsSystem Spec
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