What could suddenly cause these 3 similar programs from loading?

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  1. Posts : 106
    Windows 7 64 bit
    Thread Starter
       #21

    I guess I haven't tried manual TCP/IP settings, because I don't know what you're even talking about. But, I did what you said with the netsh int ip reset. Then I restarted the computer, ran sfc/scannow again. Still found corrupted files that it couldn't fix. I took a look at the log file and it looks the same with those two previous issues there that it couldn't repair.

    Yeah, I did have a virus right before all this happened. Might have been caused from the virus. I quarantined the virus, but avast antivirus still shows some warnings that it couldn't do nothing about. Anything else I can do?
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #22

    What security programs have you scanned with? Even if the infection is gone, the damage done can remain. But until you are sure you are clean, any repair except a clean install will be useless.

    If you haven't, suggest you scan with Malwarebytes free, Superantispyware free, and I would run ESET from the web. Follow Jacees instructions on the bottom of this post (ignore the rest, and the title, just follow the ESET instructions)

    Aggravating window and a passive virus

    Report back with results, if any. If you come up clean, a Repair Install may be in order if Noel doesn't have the fix for your SFC issues. A Guy
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    kuurt said:
    I'm confused. Where did that come from? Are you getting me mixed up with someone else, I didn't upload that?

    I did the chkdsk thing. I don't know if it found or fixed anything because after it scanned I found it on the log in screen. It never told me the results of the scan. After logging back on I did the sfc/scannow again. It found a problem, something was corrupted, and it said it could not fix all of the problems. But, I restarted the computer so that what it did fix would take effect.

    I have no idea what any of this means, do you? Like what exactly is my problem here?
    Sorry about that - my fault!.
    Things must have started getting even worse that usual last night!

    Ignore that.

    Wee really do need some real information, though - PLEASE do the CHKDSK, and post the full CBS.log afterwards
    Then we'll see what the situation is, and be able to do something about it.
      My Computer


  4. Posts : 106
    Windows 7 64 bit
    Thread Starter
       #24

    Ok, that took forever. I scanned my computer with Avast antivirus, malewarebites, superantispyware, and I ran that ESET you gave me. None of them found any threats, although Avast finds some warnings that it can't do nothing about. So I guess I already took care of the virus if all of this was indeed caused by a virus.

    I did the chkdsk yesterday, but I can not figure out how to get to the log file. I have tried following the instructions I get from the internet, even those for Windows 7 and they do not lead me to the log file. I've read several instruction on how to do that, but my computer is different from all of them apparently.

    I do have the sfc/scannow log file from yesterday. I will upload that. I will also upload the warnings from Avast Antivirus.
    Attached Thumbnails Attached Thumbnails What could suddenly cause these 3 similar programs from loading?-avast-warnings.jpg  
    What could suddenly cause these 3 similar programs from loading? Attached Files
      My Computer


  5. Posts : 106
    Windows 7 64 bit
    Thread Starter
       #25

    Ok, I figured out how to get the chkdsk log. Please read my previous reply in addition to this one. Now I have the chkdsk log.

    Btw, in addition to these 3 programs not loading, the last couple times I tried to start malewarebites I get a message that says the files are missing or are corrupt. And I have to download the program again.
    What could suddenly cause these 3 similar programs from loading? Attached Files
    Last edited by kuurt; 10 Apr 2014 at 16:12.
      My Computer


  6. Posts : 53,363
    Windows 10 Home x64
       #26

    The Avast warnings are normal, just about not being able to scan within a password protected archive. There is apparently corruption from the infection, even if the infection itself is now truly gone. I bow to Noels greater knowledge. A Guy
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    The CHKDSK results are encouraging - it managed to fix all the problems it found, and didn't find any bad sectors.

    The SFC results aren't too bad, and centre on a single Windows Component
    Code:
    2014-04-06 22:40:26, Info                  CSI    000002fc [SR] Repairing 1 components
    2014-04-06 22:40:26, Info                  CSI    000002fd [SR] Beginning Verify and Repair transaction
    2014-04-06 22:40:26, Info                  CSI    000002fe [SR] Cannot repair member file [l:18{9}]"tcpip.sys" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2014-04-06 22:40:26, Info                  CSI    000002ff [SR] Cannot repair member file [l:24{12}]"FWPKCLNT.SYS" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2014-04-06 22:40:26, Info                  CSI    00000300 [SR] Cannot repair member file [l:18{9}]"tcpip.sys" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2014-04-06 22:40:26, Info                  CSI    00000301 [SR] Cannot repair member file [l:24{12}]"FWPKCLNT.SYS" of Microsoft-Windows-TCPIP-Binaries, Version = 6.1.7601.18254, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    I'll post a fix protocol for these later.
      My Computer


  8. Posts : 106
    Windows 7 64 bit
    Thread Starter
       #28

    Still waiting for that fix. Thought maybe you forgot about me. My computer didn't want to load up today at first. I got a message that said disk boot failure. I'm assuming that it's probably related to those 2 system files that need repaired. Could those cause that?

    I just hit "ctrl + alt + del" and my computer restarted itself and loaded up fine after that.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    Ooops - sorry!.... back soon.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    The Files involved are related to TCIP and networking - although they should have been superceded by now, it's possible that they are blocking things.


    I've uploaded a file - kutaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\kutaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\kutaa
    or
    DIR E:\kutaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\kutaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


 
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