How can I restore the Uninstall program listing


  1. Posts : 4
    windows 32 premium
       #1

    How can I restore the Uninstall program listing


    Yesterday a program told e to download a Java file. I didn't put much attention to it and a lot of bad programs came in and had a big of problem to be able to uninstall them all.
    At the end I looked in Control Panel for Uninstall a Program and the whole listing of installed progarms of my laptop were gone. Have been looking around to find a solution to resolve my problem but can't find it. Anyone who can help, please? I did a restore also but I get the message it could not be completed because one program, maybe an antivirus blocks the restore.
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    It sounds like you may have accidentally installed a virus or other malware. What anti-virus program are you using and have you run a full scan with it? You could also try running some additional scans with these free tools:

    Malwarebytes Free


    SuperAntispyware Free

    ESET Online Scanner Free (The 1 time scan, not the free trial.)

    Please post back with the results so the Forum experts can suggest any other steps to take.
      My Computer


  3. Posts : 4
    windows 32 premium
    Thread Starter
       #3

    I have Avast virus program and had done a quick scan which discovered several virus treaths.
    Then I used the prigrams you inidcated and now I have done the ESET program which gave me these results:
    - 2x A variant of Java/Exploit CVE-2013-2460.I trojan
    - 3x Android/ Exploit.LOTOOR.CU trojan
    - 2x Multiple treaths

    Now I also used the Avast full scan and this cleaned a lot of junk out my laptop.
    All should be cleaned up now but the only problem which didn't change is the -Control Panel/Uninstall a program - where
    the whole list of all the installed programs of my computer dissapeared. If I could repair this I would be very happy. Thanks for your help.
      My Computer


  4. Posts : 10,994
    Win 7 Pro 64-bit
       #4

    The malware may have damaged your system files. Try running a System File Checker scan from an elevated command prompt (Option Two.) If problems are found, run the scan at least 3 times. Reboot your computer immediately following each scan.

    SFC /SCANNOW Command - System File Checker
      My Computer


 

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