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Windows 7: HP ProtectTools Remove users

21 May 2014   #1
MathildaDK

Win 7 professional 64 bit
 
 
HP ProtectTools Remove users

Win 7 professional 64 bit
HP Prrotect Tools shows logon buttons for old (not active) user accounts.
The old user accounts have been used in a former installation af windows, but have "survived" a reinstallation.

Furthermore these old accounts are not shown in the HP Prrotect Tools Administrative Console but their logon buttons are active with the rigth fingerprint.

How can I remove these logon buttons belonging to old user accounts?


My System SpecsSystem Spec
.
25 May 2014   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums MathildaDK. See if this info from the user manual helps

HP ProtectTools Remove users-user.jpg

http://h10032.www1.hp.com/ctg/Manual/c01957813.pdf

Have you removed the users from Windows itself?

A Guy


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 HP ProtectTools Remove users




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