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Windows 7: Preview view doesn't work

28 May 2014   #1
eomuno

Windows 7 64
 
 
Preview view doesn't work

NOT reading pane. Outlook 2010 Windows 7 I click preview view, it doesn't respond.


My System SpecsSystem Spec
.
28 May 2014   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

Can you please provide a screenshot of what you see while in this preview mode?

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
28 May 2014   #3
eomuno

Windows 7 64
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Welcome to the Seven Forums.

Can you please provide a screenshot of what you see while in this preview mode?

Screenshots and Files - Upload and Post in Seven Forums
It looks just like the Compact View, even after I choose Preview View. ??
My System SpecsSystem Spec
.

28 May 2014   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

Does the reading pane stay when you select the preview mode?
My System SpecsSystem Spec
28 May 2014   #5
eomuno

Windows 7 64
 
 

I turn reading pane off, preview still doesn't appear.
My System SpecsSystem Spec
28 May 2014   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

When I turn on the preview mode, the reading pane automatically goes away.

This is what I see:
Preview view doesn't work-outlook.png


How/where did you turn off the reading pane?


My System SpecsSystem Spec
28 May 2014   #7
eomuno

Windows 7 64
 
 

Who's helping who? Click the drop down arrow in reading pane and choose Off.

Yes, that's how the preview should look. It doesn't for my user. ??
My System SpecsSystem Spec
28 May 2014   #8
UsernameIssues

W7 Pro SP1 64bit
 
 

There are multiple ways to do things. I wanted to be sure that I turned off the reading pane that same way that you did. Perhaps you used a VBS file to setup Outlook.

Anyway, I turned off the reading pane the same way that you did. It had no impact on the preview pane. (Not that I expected it to - but since you mentioned that you had it turned off - I figured it best to replicate your setup).

The only thing that I can suggest is the Office repair process. If you have already done that, then maybe others can help you out. At least we have documented the issue well enough.
My System SpecsSystem Spec
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 Preview view doesn't work




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