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Windows 7: Unable to Uninstall a Program

29 Oct 2009   #1

Windows 7 Home Premium (Retail) Full version - With SP1
 
 
Unable to Uninstall a Program

I have completely converted both my laptop and desktop from xp to Windows 7 Home Premium. The conversions went smoothly and Easy Transfer certainly helped.

However there is one remaining problem I can't seem to solve. On my desktop, I installed Great Games Product's Bridge Baron and included the Learn to Play Bridge feature. After the installation, I decided I did not need or want it so I tried Programs and Features to uninstall it. It would not uninstall. As soon as I chose Uninstall I got a fatal Error: Bad Config Filename. The message header says,"c:\ltpb\runin.dat." There is no ltpb folder on c:. I have tried to reinstall the feature but the Bridge Baron installation cd will not let me do it. I guess because an entry in the registry makes it think it is already installed. It doesn't show up in the start/all programs list. I never tried to run it before I tried to uninstall so I don't know if it really ever got installed completely even though it did appear in start/all programs. Bridge Baron itself runs flawlessly.

Can someone give me some guidance on how to remove the Learn to Play Bridge from the list of programs in the Programs and Features list? It just will not go away.

Thank you very much.

My System SpecsSystem Spec
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29 Oct 2009   #2

Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86
 
 

Have you tried running a registry scan?
My System SpecsSystem Spec
29 Oct 2009   #3
Microsoft MVP

Win 7 Ultimate x64
 
 

If you don't have it ccleaner

CCleaner - Home

should be able to remove it from the list. Once installed run it and click on Tools on the left, and there will be a section there to uninstall/remove things from Programs and Features.
My System SpecsSystem Spec
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29 Oct 2009   #4

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Thank you.

Yes, I ran CCleaner and it showed nothing with respect to the program or the folder it supposedly was in. I was reluctant to remove anything I couldn't recognize as being a problem.
My System SpecsSystem Spec
29 Oct 2009   #5

windows 7 x64 Home Premium
 
 

Try Revo Uninstaller. It's never let me down.
My System SpecsSystem Spec
30 Oct 2009   #6

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Thanks Stevieray.

Revo doesn't show the program either.
My System SpecsSystem Spec
30 Oct 2009   #7

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

I am sorry Stevieray. I had Revo confused with another program that didn't do the job. Will give Revo a try.

Thanks again.
My System SpecsSystem Spec
30 Oct 2009   #8

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Thanks to all who responded to my question.

Problem solved. At least I think so.

I reverted to the age old procedure when when things go wrong. I booted into Safe Mode, ran the uninstaller and the offending program did not appear on the list to be uninstalled. Rebooted to normal mode and it wasn't there either. Several reboots from a power off situation yielded the same satisfactory results. Am a happy camper now.

Thanks again for your responses.
My System SpecsSystem Spec
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 Unable to Uninstall a Program





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