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Windows 7: The specified module could not be found msls31.dll When press Sart

02 Jul 2014   #11
carwiz

Windows 7 Pro-x64
 
 

Download and install Microsoft Security Essentials (MSE). It's the most fluid AV with the OS. Let it update then run a full scan.

What about the file from the Find String command? Did it appear on your desktop?


My System SpecsSystem Spec
.
02 Jul 2014   #12
Izzywizzy

Windows Ultimate 32 bit
 
 

I will download it and run a scan now.

I have copied the CBS log file from Windows > Logs > CBS Changed it from CBS to CBS.txt so that I can open it.

This is one of the files where it says "Cannot repair member file"

00000044 [SR] Cannot repair member file [l:22{11}]"audiodg.exe" of Microsoft-Windows-Audio-AudioCore, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
My System SpecsSystem Spec
02 Jul 2014   #13
carwiz

Windows 7 Pro-x64
 
 

After the scan, run this Fix-It from MS and report back the results.

Automatically diagnose and fix Windows audio playback problems
My System SpecsSystem Spec
.

02 Jul 2014   #14
Izzywizzy

Windows Ultimate 32 bit
 
 

I'm scanning at the moment. This will probably take very long. I've copied more of the log. I think its just 4 files that cannot be fixed if I'm right.

2014-07-02 18:11:17, Info CSI 000001e8 [SR] Repairing 4 components
2014-07-02 18:11:17, Info CSI 000001e9 [SR] Beginning Verify and Repair transaction
2014-07-02 18:11:17, Info CSI 000001ea Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-audio-audiocore_31bf3856ad364e35_6.1.7601.17514_none_78a72e1242e1d8e5\audiodg.exe do not match actual file [l:22{11}]"audiodg.exe" :
Found: {l:32 b:TNlGNrVawp4xnkUisIcdg6pLNEFKfVHv2+AcsdmTZzk=} Expected: {l:32 b:dd41VECcQso7b8FQO8uMr/hdXXcD9+aMOKaaqO8/2oE=}
2014-07-02 18:11:17, Info CSI 000001eb [SR] Cannot repair member file [l:22{11}]"audiodg.exe" of Microsoft-Windows-Audio-AudioCore, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:17, Info CSI 000001ec Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-msls31_31bf3856ad364e35_11.2.9600.16428_none_52384b40ff247e5b\msls31.dll do not match actual file [l:20{10}]"msls31.dll" :
Found: {l:32 b:j1SrPsS+eckrqd2pDfO5FXIslLCTiN3n0prkuzf0ttU=} Expected: {l:32 b:5uRFKC0Xzq/qtmpaHgEk3VDyQ4IFvOVknbmYva7QbLc=}
2014-07-02 18:11:17, Info CSI 000001ed [SR] Cannot repair member file [l:20{10}]"msls31.dll" of Microsoft-Windows-MSLS31, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:17, Info CSI 000001ee Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-p..ting-wsdportmonitor_31bf3856ad364e35_6.1.7600.16385_none_16a99a5140ecd6c8\WSDMon.dll do not match actual file [l:20{10}]"WSDMon.dll" :
Found: {l:32 b:ly8G+IKWb41NuSH3M9dm7RUEm4FITsZG/X0as34YW4E=} Expected: {l:32 b:PG9He1FD/OYH/bCIrkcccDfiusAdjOjFe1zxvlfnjUY=}
2014-07-02 18:11:17, Info CSI 000001ef [SR] Cannot repair member file [l:20{10}]"WSDMon.dll" of Microsoft-Windows-Printing-WSDPortMonitor, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:17, Info CSI 000001f0 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-shell-sounds_31bf3856ad364e35_6.1.7600.16385_none_16e8d25616dd2c98\Windows Logon Sound.wav do not match actual file [l:46{23}]"Windows Logon Sound.wav" :
Found: {l:32 b:x1ThX+ePVKlLLGbyvUHGMvzgXRJp7NXjIwH1gNN7oU8=} Expected: {l:32 b:PZkIutJwkJ/AY+TPJunaNc9cNrwwdP5vyaUOvHd3In4=}
2014-07-02 18:11:17, Info CSI 000001f1 [SR] Cannot repair member file [l:46{23}]"Windows Logon Sound.wav" of Microsoft-Windows-Shell-Sounds, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:18, Info CSI 000001f2 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-shell-sounds_31bf3856ad364e35_6.1.7600.16385_none_16e8d25616dd2c98\Windows Logon Sound.wav do not match actual file [l:46{23}]"Windows Logon Sound.wav" :
Found: {l:32 b:x1ThX+ePVKlLLGbyvUHGMvzgXRJp7NXjIwH1gNN7oU8=} Expected: {l:32 b:PZkIutJwkJ/AY+TPJunaNc9cNrwwdP5vyaUOvHd3In4=}
2014-07-02 18:11:18, Info CSI 000001f3 [SR] Cannot repair member file [l:46{23}]"Windows Logon Sound.wav" of Microsoft-Windows-Shell-Sounds, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:18, Info CSI 000001f4 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-02 18:11:18, Info CSI 000001f5 Hashes for file member \??\C:\Windows\Media\Windows Logon Sound.wav do not match actual file [l:46{23}]"Windows Logon Sound.wav" :
Found: {l:32 b:x1ThX+ePVKlLLGbyvUHGMvzgXRJp7NXjIwH1gNN7oU8=} Expected: {l:32 b:PZkIutJwkJ/AY+TPJunaNc9cNrwwdP5vyaUOvHd3In4=}
2014-07-02 18:11:18, Info CSI 000001f6 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-shell-sounds_31bf3856ad364e35_6.1.7600.16385_none_16e8d25616dd2c98\Windows Logon Sound.wav do not match actual file [l:46{23}]"Windows Logon Sound.wav" :
Found: {l:32 b:x1ThX+ePVKlLLGbyvUHGMvzgXRJp7NXjIwH1gNN7oU8=} Expected: {l:32 b:PZkIutJwkJ/AY+TPJunaNc9cNrwwdP5vyaUOvHd3In4=}
2014-07-02 18:11:18, Info CSI 000001f7 [SR] Could not reproject corrupted file [ml:520{260},l:40{20}]"\??\C:\Windows\Media"\[l:46{23}]"Windows Logon Sound.wav"; source file in store is also corrupted
2014-07-02 18:11:18, Info CSI 000001f8 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-p..ting-wsdportmonitor_31bf3856ad364e35_6.1.7600.16385_none_16a99a5140ecd6c8\WSDMon.dll do not match actual file [l:20{10}]"WSDMon.dll" :
Found: {l:32 b:ly8G+IKWb41NuSH3M9dm7RUEm4FITsZG/X0as34YW4E=} Expected: {l:32 b:PG9He1FD/OYH/bCIrkcccDfiusAdjOjFe1zxvlfnjUY=}
2014-07-02 18:11:18, Info CSI 000001f9 [SR] Cannot repair member file [l:20{10}]"WSDMon.dll" of Microsoft-Windows-Printing-WSDPortMonitor, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:18, Info CSI 000001fa [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-02 18:11:18, Info CSI 000001fb Hashes for file member \??\C:\Windows\System32\WSDMon.dll do not match actual file [l:20{10}]"WSDMon.dll" :
Found: {l:32 b:ly8G+IKWb41NuSH3M9dm7RUEm4FITsZG/X0as34YW4E=} Expected: {l:32 b:PG9He1FD/OYH/bCIrkcccDfiusAdjOjFe1zxvlfnjUY=}
2014-07-02 18:11:18, Info CSI 000001fc Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-p..ting-wsdportmonitor_31bf3856ad364e35_6.1.7600.16385_none_16a99a5140ecd6c8\WSDMon.dll do not match actual file [l:20{10}]"WSDMon.dll" :
Found: {l:32 b:ly8G+IKWb41NuSH3M9dm7RUEm4FITsZG/X0as34YW4E=} Expected: {l:32 b:PG9He1FD/OYH/bCIrkcccDfiusAdjOjFe1zxvlfnjUY=}
2014-07-02 18:11:18, Info CSI 000001fd [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"WSDMon.dll"; source file in store is also corrupted
2014-07-02 18:11:18, Info CSI 000001fe Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-msls31_31bf3856ad364e35_11.2.9600.16428_none_52384b40ff247e5b\msls31.dll do not match actual file [l:20{10}]"msls31.dll" :
Found: {l:32 b:j1SrPsS+eckrqd2pDfO5FXIslLCTiN3n0prkuzf0ttU=} Expected: {l:32 b:5uRFKC0Xzq/qtmpaHgEk3VDyQ4IFvOVknbmYva7QbLc=}
2014-07-02 18:11:18, Info CSI 000001ff [SR] Cannot repair member file [l:20{10}]"msls31.dll" of Microsoft-Windows-MSLS31, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:18, Info CSI 00000200 [SR] This component was referenced by [l:222{111}]"Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf3856ad364e35~x86~~11.2.9600.16428.Internet-Explorer-x86"
2014-07-02 18:11:18, Info CSI 00000201 Hashes for file member \??\C:\Windows\System32\msls31.dll do not match actual file [l:20{10}]"msls31.dll" :
Found: {l:32 b:j1SrPsS+eckrqd2pDfO5FXIslLCTiN3n0prkuzf0ttU=} Expected: {l:32 b:5uRFKC0Xzq/qtmpaHgEk3VDyQ4IFvOVknbmYva7QbLc=}
2014-07-02 18:11:18, Info CSI 00000202 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-msls31_31bf3856ad364e35_11.2.9600.16428_none_52384b40ff247e5b\msls31.dll do not match actual file [l:20{10}]"msls31.dll" :
Found: {l:32 b:j1SrPsS+eckrqd2pDfO5FXIslLCTiN3n0prkuzf0ttU=} Expected: {l:32 b:5uRFKC0Xzq/qtmpaHgEk3VDyQ4IFvOVknbmYva7QbLc=}
2014-07-02 18:11:18, Info CSI 00000203 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"msls31.dll"; source file in store is also corrupted
2014-07-02 18:11:18, Info CSI 00000204 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-audio-audiocore_31bf3856ad364e35_6.1.7601.17514_none_78a72e1242e1d8e5\audiodg.exe do not match actual file [l:22{11}]"audiodg.exe" :
Found: {l:32 b:TNlGNrVawp4xnkUisIcdg6pLNEFKfVHv2+AcsdmTZzk=} Expected: {l:32 b:dd41VECcQso7b8FQO8uMr/hdXXcD9+aMOKaaqO8/2oE=}
2014-07-02 18:11:18, Info CSI 00000205 [SR] Cannot repair member file [l:22{11}]"audiodg.exe" of Microsoft-Windows-Audio-AudioCore, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-02 18:11:18, Info CSI 00000206 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-02 18:11:18, Info CSI 00000207 Hashes for file member \??\C:\Windows\System32\audiodg.exe do not match actual file [l:22{11}]"audiodg.exe" :
Found: {l:32 b:TNlGNrVawp4xnkUisIcdg6pLNEFKfVHv2+AcsdmTZzk=} Expected: {l:32 b:dd41VECcQso7b8FQO8uMr/hdXXcD9+aMOKaaqO8/2oE=}
2014-07-02 18:11:18, Info CSI 00000208 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-audio-audiocore_31bf3856ad364e35_6.1.7601.17514_none_78a72e1242e1d8e5\audiodg.exe do not match actual file [l:22{11}]"audiodg.exe" :
Found: {l:32 b:TNlGNrVawp4xnkUisIcdg6pLNEFKfVHv2+AcsdmTZzk=} Expected: {l:32 b:dd41VECcQso7b8FQO8uMr/hdXXcD9+aMOKaaqO8/2oE=}
2014-07-02 18:11:18, Info CSI 00000209 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"audiodg.exe"; source file in store is also corrupted
2014-07-02 18:11:18, Info CSI 0000020a Repair results created:
POQ 90 starts:
My System SpecsSystem Spec
02 Jul 2014   #15
carwiz

Windows 7 Pro-x64
 
 

That's not a good sign. The driver store is also corrupt. Don't bother with the MS Fix.

Do you have any restore points prior to when the problem started? If not, looks like the only way out is a Repair Install.

Repair Install
My System SpecsSystem Spec
02 Jul 2014   #16
Izzywizzy

Windows Ultimate 32 bit
 
 

No, unfortunately I do not have any good restore points left.

But, I don't have a Repair Install disc or a serial number. If I can make a Repair Install DVD myself how do I get a serial number?
My System SpecsSystem Spec
02 Jul 2014   #17
carwiz

Windows 7 Pro-x64
 
 

What do you mean by serial number? Use the product key off your sticker. You can download the ISO from the link provided in the tutorial and create an install disc. You would use that disc for the repair install.
My System SpecsSystem Spec
02 Jul 2014   #18
Izzywizzy

Windows Ultimate 32 bit
 
 

Ow, the product key. Well, the product key is not fully visible. Is there another way? I keep having bad luck.
My System SpecsSystem Spec
02 Jul 2014   #19
carwiz

Windows 7 Pro-x64
 
 

Nope.
My System SpecsSystem Spec
02 Jul 2014   #20
Izzywizzy

Windows Ultimate 32 bit
 
 

Do you think that someone at a computer repair shop could fix this ?

What do you think my options are?

I will comment back to this forum tomorrow evening.
I have to get some rest.

Thank you for your time.

Goodnight.
My System SpecsSystem Spec
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 The specified module could not be found msls31.dll When press Sart




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