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Windows 7: Adobe CC Illustrator, User Created File, No One Else Can Open It.

09 Jul 2014   #1
AGame20

Windows 7 64 bit
 
 
Adobe CC Illustrator, User Created File, No One Else Can Open It.

Hey All,

The title is pretty straightforward. Everyone has the same machines, nothing is different as far as specs, I'm guessing it's something he created in the file, but I can't pin point it. Has anyone else seen this? Let me know if you can, thanks!


My System SpecsSystem Spec
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10 Jul 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Check your preferences and the scratch disk space.

Also try resetting your preferences. Hold down some combination of CMD ALT SHIFT when opening illustrator program
My System SpecsSystem Spec
10 Jul 2014   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Seems like a permissions issue ?
Have the creator review the permissions of the file and share it with the other users and or put it in a shared folder,
The creator might also change the file name and test it as well,
Verify the file type with others that the other users can access,
Cheers.
My System SpecsSystem Spec
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 Adobe CC Illustrator, User Created File, No One Else Can Open It.




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