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Windows 7: Adobe Updates Downloading OK - But NOT installing ?

15 Aug 2014   #1
FredM8

Windows 7 Pro 64 Bit
 
 
Adobe Updates Downloading OK - But NOT installing ?

Adobe Updates Downloading OK But NOT Installing ?
I am in the process of doing a completely fresh install of the operating system and everything else. All has been going OK and I have installed Photoshop CS55 from the CD, but when I try to get the latest updates it all goes wrong. My Bandwidth Monitor confirms the size of the down load and its speed. Then just at the end when it should then install the update, I get this error message to say that the update could not be downloaded, when I know full well it is sitting on my hard drive ??



Attached is the error message that is popping up ?
Any ideas ?




Attached Thumbnails
Adobe Updates Downloading OK - But NOT installing ?-install-error.gif  
My System SpecsSystem Spec
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15 Aug 2014   #2
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by FredM8 View Post
Adobe Updates Downloading OK – But NOT Installing ?
I am in the process of doing a completely fresh install of the operating system and everything else. All has been going OK and I have installed Photoshop CS55 from the CD, but when I try to get the latest updates it all goes wrong. My Bandwidth Monitor confirms the size of the down load and it’s speed. Then just at the end when it should then install the update, I get this error message to say that the update could not be downloaded, when I know full well it is sitting on my hard drive ??



Attached is the error message that is popping up ?
Any ideas ?
What happens when you "Contact customer support for further assistance" as noted in the message? If you haven't contacted them, simply click the "Blue Text" in the message.
My System SpecsSystem Spec
15 Aug 2014   #3
FredM8

Windows 7 Pro 64 Bit
 
 

Good idea !
I thought that it looked like a windows issue.
My System SpecsSystem Spec
.

15 Aug 2014   #4
3D Jed

Windows 7 pro x64 SP1
 
 

I had the same problem after re-installing CS5 Master Collection recently - automatic updates not installing. I had to go to the Adobe updates page and download + install the updates manually. IIRC they were zip files/exe's. Try here

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 Adobe Updates Downloading OK - But NOT installing ?




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