Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Malwarebytes database issue

17 Aug 2014   #1
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 
Malwarebytes database issue

Anyone else having issues with Malwarebytes having trouble deciding whether its database is updated or not?

Malwarebytes database issue-capture.png




My System SpecsSystem Spec
.
17 Aug 2014   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Not to sound stupid, but is your system date correct on the PC? How do you have it set to update (frequency)? Does it display the database version, appear to actually be updating? If it is not updating, perhaps a firewall blocking? I have seen this issue on their forums. Their idea is to clean install. A Guy
My System SpecsSystem Spec
17 Aug 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yep, system time is correct. When clicking Fix or Update, it runs but then just returns the same panel. Set to update on reboot and every hour. Using Windows Firewall on default settings. Here it is showing the database version:

Malwarebytes database issue-capture.png

Perhaps, I'll clean install to v1.75


My System SpecsSystem Spec
.

17 Aug 2014   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

This is a new issue? The database is from yesterday. I assume it just started? You might try logging into the hidden Admin account and trying an update, that's how I got the newest version to work. Only had to do it once, and it's been fine since. Eventually they will not support 1.75, so you'd need to fix it sometime. A Guy
My System SpecsSystem Spec
17 Aug 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks mate. But I've reverted to 1.75 and no problems, updates without any issues and shows as such (no need to look at that awful GUI too). Hopefully they fix their software by the time 1.75 dies.
My System SpecsSystem Spec
17 Aug 2014   #6
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Yeah, V2 is working fine for me now, but before this version, I never had a single issue. I'm glad it's working, but when the next version update comes, I'll see if that continues. A Guy
My System SpecsSystem Spec
17 Aug 2014   #7
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

@Golden
I just looked (Ver. 2) and I have DB version 2014.8.16.8 - same as you.
I clicked "Update Now" and it showed "No Updates Available".

To me it seems like MBAM hasn't released new V2 DB definitions "As expected" causing your warning.
I haven't found an issue reported on the MBAM forum, but it's early on a weekend, Sunday morning...
I won't be surprised if I get this warning later if MBAM doesn't push out new definitions !
Maybe the "MBAM DB updaters" are sleeping, or maybe a problem with the MBAM DB servers, or ....

Thanks for the heads up, as I may get calls later today if there is no V2 DB update !!!!
My System SpecsSystem Spec
17 Aug 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

David,

I've just noticed the same problem in V1.75 (initially I thought it was fixed). Looks like their database server might be fooked.

Malwarebytes database issue-capture.png

Looks similar to this problem???
https://forums.malwarebytes.org/inde...ogram-stopped/


My System SpecsSystem Spec
17 Aug 2014   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Thanks !
Hope you don't mind, but I just reported this on the MBAM forum, linking to this thread:
Problem with DB Updates
My System SpecsSystem Spec
17 Aug 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

No worries....lets see what they suggest. I see one of the mods is viewing the thread.
My System SpecsSystem Spec
Reply

 Malwarebytes database issue




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
malwarebytes premium memory usage issue
i'm running mbam prem on w7 ultimate x64 / 4gig ram. my mbamservice.exe is using 227 meg of ram & mbam.exe is using 24 meg. is this normal ? its killing my notebook's performance
System Security
Malwarebytes issue
Hi, though this question is Vista related, but the Vista forum is dead.....hopefully somebody will reply here. A friend asked me to clean his Vista PC. I installed Malwarebytes and at Heuristic Analysis it found multiple problems, mostly popups. I quarantined them and then deleted them all. ...
System Security
Malwarebytes has a new software- Malwarebytes Anti Exploit
has anyone installed this? https://www.malwarebytes.org/antiexploit/ I got an email from Malwarebytes about it I just installed the free version on my windows 8 and windows 7 test machines so far I am not seeing any problems but then again I just installed it :P anyone else try it?
System Security
Malwarebytes Database Version
I just ran the updater in Malwarebytes, and was surprised at the change in version numbers, as can be seen in the screenshot. I suppose they may just have decided to use a different system, but I'm wondering if it might indicate something more nefarious, like someone else slipping into the picture?
Software
OpenOffice Database issue
After working with Access and SQL, I thought I'd try my hand at OpenOffice 3.1's "Base" program. Things went well creating tables and forms. What I was trying was to create a list of books I have in a library, including "Author", "Copyright Date", "Publisher", and "Price" (in case we should...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:57.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App