Malwarebytes database issue

Page 1 of 2 12 LastLast

  1. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #1

    Malwarebytes database issue


    Anyone else having issues with Malwarebytes having trouble deciding whether its database is updated or not?

    Malwarebytes database issue-capture.png
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    Not to sound stupid, but is your system date correct on the PC? How do you have it set to update (frequency)? Does it display the database version, appear to actually be updating? If it is not updating, perhaps a firewall blocking? I have seen this issue on their forums. Their idea is to clean install. A Guy
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
    Thread Starter
       #3

    Yep, system time is correct. When clicking Fix or Update, it runs but then just returns the same panel. Set to update on reboot and every hour. Using Windows Firewall on default settings. Here it is showing the database version:

    Malwarebytes database issue-capture.png

    Perhaps, I'll clean install to v1.75
      My Computer


  4. Posts : 53,363
    Windows 10 Home x64
       #4

    This is a new issue? The database is from yesterday. I assume it just started? You might try logging into the hidden Admin account and trying an update, that's how I got the newest version to work. Only had to do it once, and it's been fine since. Eventually they will not support 1.75, so you'd need to fix it sometime. A Guy
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
    Thread Starter
       #5

    Thanks mate. But I've reverted to 1.75 and no problems, updates without any issues and shows as such (no need to look at that awful GUI too). Hopefully they fix their software by the time 1.75 dies.
      My Computer


  6. Posts : 53,363
    Windows 10 Home x64
       #6

    Yeah, V2 is working fine for me now, but before this version, I never had a single issue. I'm glad it's working, but when the next version update comes, I'll see if that continues. A Guy
      My Computer


  7. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #7

    @Golden
    I just looked (Ver. 2) and I have DB version 2014.8.16.8 - same as you.
    I clicked "Update Now" and it showed "No Updates Available".

    To me it seems like MBAM hasn't released new V2 DB definitions "As expected" causing your warning.
    I haven't found an issue reported on the MBAM forum, but it's early on a weekend, Sunday morning...
    I won't be surprised if I get this warning later if MBAM doesn't push out new definitions !
    Maybe the "MBAM DB updaters" are sleeping, or maybe a problem with the MBAM DB servers, or ....

    Thanks for the heads up, as I may get calls later today if there is no V2 DB update !!!!
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
    Thread Starter
       #8

    David,

    I've just noticed the same problem in V1.75 (initially I thought it was fixed). Looks like their database server might be fooked.

    Malwarebytes database issue-capture.png

    Looks similar to this problem???
    https://forums.malwarebytes.org/inde...ogram-stopped/
      My Computer


  9. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #9

    Thanks !
    Hope you don't mind, but I just reported this on the MBAM forum, linking to this thread:
    Problem with DB Updates
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
    Thread Starter
       #10

    No worries....lets see what they suggest. I see one of the mods is viewing the thread.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:00.
Find Us