Brother MFC Software - setting as Default Scanner Program

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  1. sbi
    Posts : 9
    7 Professional 32bit
    Thread Starter
       #11

    @Layback Bear - it is WiFi and it was installed from the file that was downloaded from the Brother website.

    To be clear, the printer/scanner work perfectly fine. It is just an extra window that pops up that shouldn't...for some reason, this specific W7 machine cannot determine what is the default TWAIN driver/software to be used with this device.
    Also, there shouldn't be an option to scan from Right Click, I don't have that in the other machines either.
    As I mentioned - if I press the Scan button on the device itself it will scan, but instead of doing it automatically - that is, hit the Scan button, I select which PC I want this to go to and the scan starts - it pops this window on the PC and I need to select Brother or Photoshop. Once I do, the scan works perfectly fine. It's just an extra step that for some reason this W7 laptop adds in the middle and it shouldn't.

    Thanks.
      My Computer


  2. Posts : 2
    Metro Manila
       #12

    I think i might be able to solve the problem for others


    on the start menu type scanner > click on scanners and cameras > click on properties > Click on events tab > tick the radio box under actions (start this program) >>> remember to repeat the last step for each event under the select an event dropdown box before clicking okay!!


    so now rather than getting a pesky prompt, it should do its thing automatically.

    hope this helps others.
      My Computer


  3. sbi
    Posts : 9
    7 Professional 32bit
    Thread Starter
       #13

    Thanks, unfortunately it doesn't work. Nothing happens when I press the Scan button on the device, and also it does not remember my selection after re-boot.
      My Computer


  4. Posts : 2
    Metro Manila
       #14

    Shucks!!


    Oh man, It makes me feel frustrated when that happens. Now I really can't think of anything that might help. Sorry man!! Hope someone can solve it. I was able to solve my problem that way.
      My Computer


  5. sbi
    Posts : 9
    7 Professional 32bit
    Thread Starter
       #15

    No worries, at least you tried

    Thanks.
      My Computer


  6. Posts : 1
    Windows 7 64-bit
       #16

    I found the solution.

    Instead of going through the normal device settings, you need to go through photoshop. I have CS4, and here's how I did it:

    1. File - Import - WIA Support
    2. In "WIA Support", click Start (doesn't matter what's checked), and the next window should show your device (I have the DCP-L2540D WLAN), click properties
    3. Click Events on top, and make sure "Scan/Image Button" is selected. "Prompt which program to run" was selected, I changed it to "Start this program" and selected which one I wanted.

    Be sure to do it for all 4 options (Scan/File, Scan/E-mail, Scan/OCR, Scan/Image)
      My Computer


  7. sbi
    Posts : 9
    7 Professional 32bit
    Thread Starter
       #17

    Thank you buckeye. Unfortunately when I try that, a window pops up with the following error:

    "The attempt to change the registered event handler failed. Please make sure the device is turned on and connected properly."

    It is on and it is connected properly.
      My Computer


 
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