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Windows 7: Brother MFC Software - setting as Default Scanner Program

22 Aug 2014   #1
sbi

7 Professional 32bit
 
 
Brother MFC Software - setting as Default Scanner Program

I have a Brother MFC-J825DW. I installed the software and it works fine.
Photoshop is also present on this machine (W7 Home, 64bit) and it was installed long time before the Brother.

When I scan a document from the device (pressing the SCAN button on the device, as oppose to from Windows), a window pops up in Windows asking me which software do I want to use for this scan: The Brother one, or Photoshop, hence defeats the purpose of a "one button scan" feature. There is no "remember this selection" option.

How do I set up the Brother to be the default scanning software?

Note that I have installed the same software in several other Windows (7 and XP) machines which also have Photoshop installed and never had this issue in any other PC.

Thank you.


My System SpecsSystem Spec
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22 Aug 2014   #2
matts6887

Windows 7 ultimate 64-bit
 
 

well you should be able to go into the printers section and set the brother printer as the default printer by right clicking on the printer you want as default and selecting set as default. That should take care of the issue. If not post back and we can go from there.
My System SpecsSystem Spec
22 Aug 2014   #3
sbi

7 Professional 32bit
 
 

Quote   Quote: Originally Posted by matts6887 View Post
well you should be able to go into the printers section and set the brother printer as the default printer by right clicking on the printer you want as default and selecting set as default. That should take care of the issue. If not post back and we can go from there.
The issue is not a default printer but rather a default scanning software when using the device's scan button.

This is the pop-up screen I'm getting. Hope this helps.


Attached Images
Brother MFC Software - setting as Default Scanner Program-brother-scan.jpg 
My System SpecsSystem Spec
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28 Aug 2014   #4
sbi

7 Professional 32bit
 
 

Anyone?
My System SpecsSystem Spec
31 Aug 2014   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Hello sbi, try this

Start> In search box type Devices and Printers> Enter> Right click the Brother MFC-J825DW> Scan Properties> Events tab> Select an event> Choose the Scan button> Actions> Check Start this program> Drop down choose the ControlCenter 4> OK your way out

Similar to this:

Brother MFC Software - setting as Default Scanner Program-scan.jpg

That should work. A Guy


My System SpecsSystem Spec
31 Aug 2014   #6
sbi

7 Professional 32bit
 
 

Hello A Guy,

Thank you for your response.

Unfortunately there is no Scan Properties and it is nowhere to be found under (General) Properties either


Attached Images
Brother MFC Software - setting as Default Scanner Program-2014-08-31_093320.jpg 
My System SpecsSystem Spec
31 Aug 2014   #7
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Ahhh, your printer does everything but butter your toast From the manual for this all in one, page 74:

Brother MFC Software - setting as Default Scanner Program-scan.jpg

The support page

https://www.brother-usa.com/support/...elID=MFCJ825DW

Click the Manual and Documents tab, scroll down to Software Users Manual - English (4th from bottom). Direct d/l link for the .pdf is

https://www.brother-usa.com/VirData/...DW_EN_5048.PDF

A Guy


My System SpecsSystem Spec
31 Aug 2014   #8
sbi

7 Professional 32bit
 
 

I know this, I am aware of how it works and how to configure it. As I mentioned in the OP, I have installed this specific printer and software in several W7 machines but never had this issue before. Note that you can setup default program only with image scanning, not File scanning. As I said - I have photoshop on the other machines too but don't have this problem where the Scan doesn't know which program to use.
My System SpecsSystem Spec
31 Aug 2014   #9
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Ahh, I did know this...

The issue, I believe is the missing Scan properties menu item. I assumed it must be bacause of the complexity of the printer, or the software. But every device that has scan functions on the two 7 PCs I look at have the Scan Properties. Do you have access to the other working systems to see if that is the case? If not, I'm sorry, I don't know what is different. A Guy
My System SpecsSystem Spec
31 Aug 2014   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If I may.

Are you using usb or wifi?

When you go to Devices and Printers and then right click on your chosen default printer you are not getting a option to scan and you should be. The best I can think of is that option has not been installed.
Did you install the printer/scanner from the CD/DVD that came with the printer?

I don't know your printer but could you check if installing the scanner is a option on your CD/DVD?
My System SpecsSystem Spec
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 Brother MFC Software - setting as Default Scanner Program




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