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Windows 7: I installed software that repeatedly crashes

29 Aug 2014   #1
judas80

windows7 pro 64bit
 
 
I installed software that repeatedly crashes

hi all,

I have 5 workstation computers and one server computer, all of which are from Dell. these computers work perfect except for the only Optiplex 3010. This particular terminal keeps on crashing when running the software that we use. It is also the only computer that asks for username and password to connect to server even after I check the box to remember credentials.

The server is running on windows 7pro and so is the computer in question. the other four computers in the network are running on windows 7 pro (2) and windows XP (2), Therefore, I think is safe to rule out incompatibility issues between operating systems and software. I have also uninstalled and reinstalled software.

Any suggestions on how to solve issue.

Thank you.

alex


My System SpecsSystem Spec
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29 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

What software are you trying to use?
My System SpecsSystem Spec
29 Aug 2014   #3
judas80

windows7 pro 64bit
 
 

It is a dental software called Eaglesoft. It runs fine and without the need to enter username/password to connect to the server in my four other workstation computers. One of these computers I bought after the computer in question.
My System SpecsSystem Spec
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30 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Have you check to see if the drivers are the same, on the 2 computers?
My System SpecsSystem Spec
30 Aug 2014   #5
judas80

windows7 pro 64bit
 
 

There should all be the same. I actually have the software installed in 5 computers (including the one in question) plus server. 3 computers (including the one in question) plus server are running on windows 7. The computer in question was the second to last computer purchased. I even uninstalled the software and then call the software company yesterday to reinstall it remotely for me. The person from the software company was surprised to see that the computer was asking for username and password to connect to server.
My System SpecsSystem Spec
31 Aug 2014   #6
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums judas80. Have a look at this thread

Windows 7 never remembers my password credential

Remove stored passwords, certificates, and other credentials

Let us know if that works, and if it has any effect on the crashing issue.

A Guy
My System SpecsSystem Spec
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 I installed software that repeatedly crashes




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