Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Microsoft .NET Framework error with Athentech Perfectly Clear software

26 Sep 2014   #1
Wingnut225

Windows 7 home premium 64bit
 
 
Microsoft .NET Framework error with Athentech Perfectly Clear software

I'm running Photoshop CC2014 and recently downloaded a plug in called Athentech Perfectly Clear V2. I've had version 1 running with no problems. It appears that it installed properly because I can see it under my "filters" menu in Photoshop. When I try to use the plug for the first time, I get a pop up window to activate it. When I hit the "activate" button to enter my license code, I received a pop up window from "Microsoft .NET Framework" that states, "Unhandled exception has occured in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately." When I click Continue, I receive another pop up window from Athentech License Manager but that window is blank and I have no way to enter my license.

I performed a clean startup and the same problem occurred.

I also went to the Control Panel and did a repair on the Microsoft .NET software.

I ran ESET security virus scan and it did pick up a string related to the Athentech software as a problem. I unistalled the plugin, disabled the ESET Securiy software and installed the plugin again. Still, the same problem occurred. I ran ESET again and it picked up a string related to the plugin.

However, when I logged in as the administrator and tried to use the plug in it worked fine.

Any thoughts?


My System SpecsSystem Spec
.
26 Sep 2014   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Photoshop Plugin

Their manual states:

Minimum System Requirements
Windows XP, Vista, Windows 7 or 8, Windows Server 2003 or later
64 bit operating system is required
.NET framework 4.0 or higher
4 GB of RAM (8 GB or more is recommended)

Please open an Elevated Command Prompt

Then type the following:

dir %WINDIR%\Microsoft.Net\Framework\v*

Press Enter.

Post a screenshot of the results.

Microsoft .NET Framework error with Athentech Perfectly Clear software-net-framework.jpg


My System SpecsSystem Spec
27 Sep 2014   #3
Wingnut225

Windows 7 home premium 64bit
 
 

Thanks for your help. I've attached a screen shot of the elevated command prompt. I also meet the minimum requirements.


Attached Thumbnails
Microsoft .NET Framework error with Athentech Perfectly Clear software-command-prompt.jpg  
My System SpecsSystem Spec
.

27 Sep 2014   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Photoshop Plugin

Just checking that you've got the required .NET Framework version installed and it looks okay!

I know little about your plugin but you could try checking permissions to see if they're set like this:

Microsoft .NET Framework error with Athentech Perfectly Clear software-plugin.jpg

If not - change permissions to match the screenshot.


My System SpecsSystem Spec
27 Sep 2014   #5
Wingnut225

Windows 7 home premium 64bit
 
 

The settings are the same. It looks like it's an issue with the plug in and not windows. I wasn't sure. I've been in contact with their support but they have been of little help. I'm not a computer guru by any means but it seams strange to me that the plug in works fine when I log in as administrator but not when I log in under my regular account. Thanks for your help mate!
My System SpecsSystem Spec
Reply

 Microsoft .NET Framework error with Athentech Perfectly Clear software




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Microsoft .Net Framework error pop up when running ATI CCC
I get this error when running ATI CCC. I don't even know what's causing it because is blank. What can I do? Thanks for help. I had to delete some text because it was too long. ************** Exception Text ************** System.MissingMethodException: Method not found: 'IntPtr...
Graphic Cards
Microsoft.NET Framework 4.0 installation error HELP
Hi i'm new to this site and i am also particularly new to posting forums so can someone help me out with this.... Whenever i try to install Microsoft.NET Framework i get this error - OS Version = 6.1.7600, Platform 2 OS Description = Windows 7 - x64 Home Premium Edition CommandLine =...
Software
Microsoft .Net Framework Error
Hi, Everytime that I boot my laptop a small error box pops up with the title 'Microsoft .NET Framework'. It says: Unhandled exception has occured in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will...
BSOD Help and Support
Microsoft Framework 4 (x64) error
Hi all. I am trying to install Microsoft Network Framework v.4 (x64) and I keep getting error "Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:01:01)." The exact log file is attached: OS Version Information: OS...
General Discussion
Microsoft .NET Framework Error
Hello, I have a big problem. I have searched the internet for solution and try to make it self. But i cant make it. I had this error from Microsoft .Net Framework box. This was the message that i must type from the error box. And there is a Detail button that i can copy paste -.- . I...
BSOD Help and Support
Microsoft.Net Framework error
Every-time I start the comp I get a message and if I press continue it just keeps popping up. The message is... "Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App