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Windows 7: How to decide Adoobe Illustrator problems

03 Nov 2014   #1
ERMEGA

Windows 7 Ultimate x64
 
 
How to decide Adoobe Illustrator problems

I have Illustrator CC 17.1 and when I save a file as a .ai file, it saves it as an Adobe Illustrator Artwork 17.0 file. When I try to open the file later, I get a "file is in an unknown format and cannot be opened. " How do I fix this?


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04 Nov 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Not to deflect but cc has free already paid for included support :/
Have you asked Adobe ?
Cheers.
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 How to decide Adoobe Illustrator problems




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