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Windows 7: After clean install random things crash when opened specific way

22 Nov 2014   #1
rilos

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
After clean install random things crash when opened specific way

Recently I reinstalled my windows 7 home premium 64bit on my Sony Vaio Laptop. It's not my main laptop so I wasn't really using it after the clean install. Recently I started using it again and notice a lot of programs and windows functions give me crash errors. Things I know that give me crash errors every single time so far is itunes, VLC, windows photo gallery (the photo preview thing), and looking up the system properties. Some work just fine, such as photoshop and chrome.

The weird thing is, sometimes it happens and sometimes it doesn't. While writing this post, I tried opening itunes/vlc on its own, opening through clicking a file, and viewing system properties through right click my computer or clicking system properties, and sometimes the crash doesn't happen. When it does happen, it says "_____ has stopped working". As of writing this post, opening itunes alone, opening itunes by clicking audio file, opening VLC by opening video file, opening windows media player gives me crashes. Before the last restart viewing system properties would crash but not now.

Opening itunes:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.0.1.26
Application Timestamp: 543e558b
Fault Module Name: StackHash_1494
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1494
Additional Information 2: 1494904bb0990f6e6e1d44fec7d9b85c
Additional Information 3: 00cd
Additional Information 4: 00cda904b46e41ab3e05830c698ab798


VLC, when opening a video file:
Problem Event Name: APPCRASH
Application Name: vlc.exe
Application Version: 2.1.5.0
Application Timestamp: 00000004
Fault Module Name: StackHash_1494
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1494
Additional Information 2: 1494904bb0990f6e6e1d44fec7d9b85c
Additional Information 3: 00cd
Additional Information 4: 00cda904b46e41ab3e05830c698ab798

Opening windows media player by clicking a video file (doesn't crash when just opening WMP)
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 12.0.7601.18150
Application Timestamp: 518c6df8
Fault Module Name: StackHash_1494
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1494
Additional Information 2: 1494904bb0990f6e6e1d44fec7d9b85c
Additional Information 3: 00cd
Additional Information 4: 00cda904b46e41ab3e05830c698ab798


My System SpecsSystem Spec
.
25 Nov 2014   #2
denta

Windows 7 Ultimate x64
 
 

I also have this problem today

I do clean install from windows 8, i have been search on same forum
and try some option.
What can I conclude is this caused by the display driver Catalyst Control Center.

I have try install from the official ASUS but there is nothing change
I also download directly to ATI website with driver version 14.9 but caused me
new problem. This driver is working properly but made my laptop display backlight died so I can't
saw my desktop, may be because its not compatible with my laptop manufacture.

So, I don't know how to fix this except you run your PC without display driver installed on it.
My System SpecsSystem Spec
27 Nov 2014   #3
denta

Windows 7 Ultimate x64
 
 

FINALLY


I have been solve my problem

May be this can help your problem too :

What I do is

1. Download driver sweeper in here Display Driver Uninstaller Download version 13.5.2.0
2. Uninstall your driver from control panel > Programs and features
3. After you uninstall you will ask to restart, when you do restart, boot into Safe Mode. Mine (ASUS) is by press F5
4. In Safe Mode, extract the downloaded file, and run it
5. Restart your PC again
6. Re install the official display driver again and restart. I don't have any issues after do this steps

Driver sweeper is a software to clean registry and all files from the old installer. May be this files which make this problem. Hope this can help you. Cheers!.
My System SpecsSystem Spec
.

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 After clean install random things crash when opened specific way




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