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Windows 7: Dvdvideosoft and Freemake

23 Nov 2014   #1
PSCO2007

Windows 7 Professional X64
 
 
Dvdvideosoft and Freemake

I've used these programs and never had a problem

Today, upon launching either one, a crash occurs.

Since it is occurring on both programs, I tend to think the problem is in my computer but don't know what it could be.

Any ideas?

Thanks,

Paul

BTW - I have uninstalled and reinstalled both programs - same result.


My System SpecsSystem Spec
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23 Nov 2014   #2
Shimshom

Windows 7 Ultimate x64
 
 

DVDvideosoft is now full of PUP's and I will no longer use it and even if you untick all the options for extra crap it still installs the crap. Not so sure about Freemake but depends where you downloaded it from it might do the same and you should run a full scan with your AV as well as download MBAM (https://www.malwarebytes.org/mwb-download/) and runa full scan. Just remember to untick the trial option when installing it
My System SpecsSystem Spec
23 Nov 2014   #3
PSCO2007

Windows 7 Professional X64
 
 

I'm well aware how to download programs and your response is irrelevant to my problem.
My System SpecsSystem Spec
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23 Nov 2014   #4
Shimshom

Windows 7 Ultimate x64
 
 

Apologies I didn't mean to doubt your ability. Is it possible that due to the the PUPs your AV is flagging them and not letting you run them
My System SpecsSystem Spec
23 Nov 2014   #5
PSCO2007

Windows 7 Professional X64
 
 

Nope- I've been using these programs for years with no problems.
My System SpecsSystem Spec
24 Nov 2014   #6
PSCO2007

Windows 7 Professional X64
 
 

Did an image restore and all are now working.

Guess an update might have caused the problem.
My System SpecsSystem Spec
27 Nov 2014   #7
PSCO2007

Windows 7 Professional X64
 
 

Guess you didn't read post 6, huh!

They ARE working.

That's why I marked it Solved.
My System SpecsSystem Spec
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