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Windows 7: Windows explorer crash while opening folders/file

06 Dec 2014   #1
hungreed

Windows 7 Professional 32bit
 
 
Windows explorer crash while opening folders/file

Good day!

I always encounter crashing of windows explorer while opening folders and files in a file server.

Below is the details of the error

Quote:
Problem signature:
Problem Event Name: BEX
Application Name: Explorer.EXE
Application Version: 6.1.7600.16768
Application Timestamp: 4d6878c3
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.1
Fault Module Timestamp: 4ba1dbbe
Exception Offset: 0008ae6e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 13321
Additional Information 1: ca42
Additional Information 2: ca423ebc47d0364170b0da9b700a592e
Additional Information 3: b613
Additional Information 4: b613bf4dd3333283c5cd36b73f656e21
I've already tried sfc /scannow 3 times already and also chkdsk and turning off DEP.

Is there any way to resolve this issue.

Thanks in advance!!


My System SpecsSystem Spec
.
06 Dec 2014   #2
Alejandro85

Windows 7 Ultimate x64
 
 

It may be related to some Explorer extension that was installed and crashing on network drives? Try disabling installed programs "shell integration" as much as you can to test.

Also, you probably want to install Windows 7 Service Pack 1, as it might fix something related to this crash, in addition to some other minor bugfixes.
My System SpecsSystem Spec
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 Windows explorer crash while opening folders/file




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