New
#1
Annoying problem trying to remove Kaspersky
Have a little problem I installed 2012 on a friends laptop a fair while ago and he has kept up the licence but now wants the 2015 edition.
I have tried the Kaspersky removal in programs keeping the activation code and not keeping it, and grasping at straws I deleted the registry entries for Kaspersky. However attempts at installing 2015 (both the trial and the paid for version for which I am willing to use one of my codes to activate) - after all that it results in me getting this rather annoying message in the pic.
I have had to resort to reinstalling the 2012 which installs with no problems and in no time at all – activates no problems and I am guessing it has something to do with the selected folder or drive.
Now as the machine has only one drive and I have no idea what it means by folder. Furthermore I cannot understand why deleting the reg entries didn’t clear everything anyway.