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Windows 7: fingerprint help on acer 8951g?

15 Jan 2015   #11
maxie

windows 7 home 64bit
 
 

The only Software you should need is the Fingerprint Application ...


My System SpecsSystem Spec
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15 Jan 2015   #12
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by maxie View Post
The only Software you should need is the Fingerprint Application ...
Probably true. I wrestled with my device/software for a few years as things changed hands. Drivers and applications could not be found or didn't work in conjunction.

Anyway maxie... you're really good at finding these things, so I defer to your experience and judgement.

The hardest trick re: biometrics is the security attached to the device/software. I think this is why firewolf3251 is having a difficult time even after a restore. By default the biometrics leave a breadcrumb so that password management isn't easy to override by simply uninstalling software and/or driver.

I'm on a few tough threads at the moment, but am subscribed to this. If you need my halp later on, I'll see what I can do.

This, in my view, isn't a critical issue - firewolf3251 can still log in, just not with the bio device .. correct?
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15 Jan 2015   #13
maxie

windows 7 home 64bit
 
 

Bill Acer used to have a Program called Pro Shield it stored the passwords in the Credential Manager ...

Any how will have a dig around tomorrow and see what i can find ...
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15 Jan 2015   #14
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

My apologies, my brain must be scrambled by working on the tough threads

On the download page for your machine, there are a few tabs.
[Driver] ...... [Application] ....

The fingerprint application is on the ... Application tab and is clearly identified

Once you get the driver/software resolved (maxie is right, you probably only need the application, but if you've mucked about - get both)
After installing what you need, restart (my prescription any time HW is involved) then go to Control Panel
Look for a cmdlet for your biometric device or your fingerprint application.
One of those should have the ability to clear the DB - that's most likely what you need to do. As I've mentioned with my own FP reader, it isn't always easy or straight forward. I hope your configuration isn't as troublesome as mine was.

side note: Windows 8 provides all the drivers and applications software without having to go to HP. I instlled Win8 and it worked flawlessly. Just a note in case you upgrade to Win8 or better wait for Win10.

Bill
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My System SpecsSystem Spec
15 Jan 2015   #15
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Acer.com
search by model: aspire
scroll down to 8951g
make sure it opens to Win7 x64
Look on both the Driver and Application tabs

-- OR --

direct downloads
FP Device Driver

FP Application
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16 Jan 2015   #16
firewolf3251

windows 7 ultimate 64
 
 

thank you everybody, i'll do some checking and i let everybody know.
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16 Jan 2015   #17
maxie

windows 7 home 64bit
 
 

Yes Please keep us Posted with your progress ...
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20 Jan 2015   #18
firewolf3251

windows 7 ultimate 64
 
 

still checking
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21 Jan 2015   #19
maxie

windows 7 home 64bit
 
 

What is it that you are Checking ? ...
My System SpecsSystem Spec
25 Jan 2015   #20
firewolf3251

windows 7 ultimate 64
 
 

checking to see why it says 404 can't find it.I have a aspire 8951g-9630 it has a fingerprint reader it was working until hard drive crash replaced with ssd have tried to get in touch with egis tec have not answered me when i try to get on their website it says 404 error, what it's doing is it will come up and run but will ask for a password and i can't figure out what it is I've tried everything i can think of? is there a way to reset it or a backdoor password to reset? help? thank you also says can't find LibFrame.dll what's this? not showing any Credential Manager info, i found the file nothing in it?
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 fingerprint help on acer 8951g?




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