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Windows 7: fingerprint help on acer 8951g?

25 Jan 2015   #21
maxie

windows 7 home 64bit
 
 

Do you have ProShield Installed ? .. That is where the LibFrame.dll is pointing to ...


My System SpecsSystem Spec
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25 Jan 2015   #22
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I'm curious if you were able to install both softwares from the Acer site.

Getting to EgisTech is secondary IMO
EgisTech: Egistec - One Stop Shop for all your Fingerprint Sensor needs
-> home page ok

EgisTech is a Godaddy registered domain.
I tried a few octet addresses, but the result was always the same
-> Registration has been disabled.

I'm not sure that I'm hitting the EgisTech address or the GoDaddy host server address

It seems a though your hosts file has the wrong address in it (unusual), your DNS cache has the wrong information in it (clear the DNS cache), or your router / ISP has the wrong address defined.

I'll look around to see if I can't figure out how to get you to the EgisTech site.
While I'm doing that - please follow Maxie's lead.

Maxie, this is a head scratcher. The reader worked on the SSD until a reinstall. This should have cleared the database.
The reader works, but declines the finger print / password relation ship.

Firewolf, have you tried registering a different finger?
My System SpecsSystem Spec
31 Jan 2015   #23
firewolf3251

windows 7 ultimate 64
 
 

yes the drivers for acer installed ok, can't find pro shield? i ordered a recovery disc from acer will see what happen when i get it. i'll be back! thanks everyone for helping so much.i've not given up yet!almost forgot on the fingerprint i can't get passed the password page. thanks.
My System SpecsSystem Spec
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06 Feb 2015   #24
firewolf3251

windows 7 ultimate 64
 
 

ok got the recovery disks from acer now this? I'm trying too do a complete install of windows 7 premium, this is the recovery disks from Acer for my computer, but it gets all the way too installing cleanup and seems to hang at 43 of 44 every once in a while it flashes the screen like its doing something and the harddrive little blue light is flashing lightly but nothing seems to happen? i've weighted almost 3 hours on it, i tried installing 3 times now how can i get it past this hangup? Or skip it? thanks
My System SpecsSystem Spec
06 Feb 2015   #25
maxie

windows 7 home 64bit
 
 

That does not seem good you may have to get in touch with Acer ... See what they say about the issue ....
My System SpecsSystem Spec
06 Feb 2015   #26
maxie

windows 7 home 64bit
 
 

On second thoughts i do not really see why you need the Acer Recovery Discs ..

A much better way would be to do a Clean Install ...


Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
08 Feb 2015   #27
firewolf3251

windows 7 ultimate 64
 
 

ok got it too run all the way though ,but still didn't feel quite right,so got to checking and this computer has two harddrives on it and it had put the boot on one drive and the system on the other,so I'm reinstalling again this time make sure its all on one drive. I'll let everyone know..
My System SpecsSystem Spec
08 Feb 2015   #28
maxie

windows 7 home 64bit
 
 

Quote   Quote: Originally Posted by firewolf3251 View Post
ok got it too run all the way though ,but still didn't feel quite right,so got to checking and this computer has two harddrives on it and it had put the boot on one drive and the system on the other,so I'm reinstalling again this time make sure its all on one drive. I'll let everyone know..

I think that should sort your issue ...
My System SpecsSystem Spec
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 fingerprint help on acer 8951g?




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